I'm a lucky owner of scrapebox and with so such good support and updates i decided to take scrapejet without any hesitation. When i extract the zip and try to run the scrapejet.exe file i get the scrapejet in the taskbar of windows xp but when i click or unclick doesn't bring the program's window. If i hover i see the tooltips with the program's version and stuff. Also clicking at the same taskbar spot with the right click of the mouse doesn't bring the close, restore ... floating window as the other normal programs. From the resource box i see it consumes something between 2-5% of the cpu but no visible window at all (didn't activate it yet, since i can't see any window) From Firewall has all "trusted" flags, the .hosts file is clean Net frameworks installed even it doesn't use them as they say. Made a cold reboot, entered safe mode.... nothing Tried to 2 VMware XP versions .... nothing I'm run out of ideas and asking for a refund is the last of my choices since i do like the program.