Weird Facebook account situation

Hi,

I have an unverified business manager account that I run through my own personal Facebook. I’ve run ads on/off there for about 4 years, but never heavily enough to get banned.

I recently started up again promoting a weight loss offer that I see others promoting through spy tools. It was fine for about a week but today I got banned for policy violation, and then unbanned on first appeal, at that stage the banned ads were still live because they didn’t even ban the campaign, they just banned the ad account, so the ads ran for about 20 minutes, then got banned again, then I appealed and got instantly unbanned, then banned again for a third time for suspicious activity, then unbanned on appeal within 10 minutes. When I go into my ad account now it says resolved in the status part, and claims it was an error. To make it even weirder, I got message from support outside of the appeal which appeared automatic that said they won’t unban, but then the system unbanned me.

I don’t know what to do with the ad account now, I feel like il get my whole bm shut down eventually if I run the ads on it, but they’ve unbanned me 3 times by appeal within a few minutes…

Should I switch ad accounts?

thanks

That excact situation is happening to some sellers on ebay and Amazon too.

As of July 1st some western countries require companies to report all user buying/selling activity to government for tax purposes INCLUDING affiliate sales for which you make money but have no product in your country. eBay, Amazon and Facebook comply by sending all user sales information, affiliate or otherwise, to their respective government. You'd best be claiming it as revenue in your taxes too.

As for your problem, the code to keep track of user activity may be glitching and they'd rather ban you than not gather information about what you sold and to whom. The bans are automated. If support can't resolve it the ban becomes permanent, eventually. Ebay will even call you a threat to their community, lol.

What to do - the moment you get the ban reversed DELETE the account and don't log in again, it will probably retain your info for a month or more and logging in will trigger new bans.

Why? Because suspended or banned accounts can never be deleted. Each year it will be reported to gov with $0 sales etc. Better not to have it at all imo.

BoredPenguin said:

That excact situation is happening to some sellers on ebay and Amazon too.

As of July 1st some western countries require companies to report all user buying/selling activity to government for tax purposes INCLUDING affiliate sales for which you make money but have no product in your country. eBay, Amazon and Facebook comply by sending all user sales information, affiliate or otherwise, to their respective government. You'd best be claiming it as revenue in your taxes too.

As for your problem, the code to keep track of user activity may be glitching and they'd rather ban you than not gather information about what you sold and to whom. The bans are automated. If support can't resolve it the ban becomes permanent, eventually. Ebay will even call you a threat to their community, lol.

What to do - the moment you get the ban reversed DELETE the account and don't log in again, it will probably retain your info for a month or more and logging in will trigger new bans.

Why? Because suspended or banned accounts can never be deleted. Each year it will be reported to gov with $0 sales etc. Better not to have it at all imo.

Click to expand...

Interesting. It seemed more policy based. I haven’t looked into this, but not using the Ad account may be the solution.

I think you should delete your weight loss offer ad. it must be marked as a problem ad in fb system. if you do need to continue running this offer, creating a new ad should be much better than using your current ad.

BoredPenguin said:

That excact situation is happening to some sellers on ebay and Amazon too.

As of July 1st some western countries require companies to report all user buying/selling activity to government for tax purposes INCLUDING affiliate sales for which you make money but have no product in your country. eBay, Amazon and Facebook comply by sending all user sales information, affiliate or otherwise, to their respective government. You'd best be claiming it as revenue in your taxes too.

As for your problem, the code to keep track of user activity may be glitching and they'd rather ban you than not gather information about what you sold and to whom. The bans are automated. If support can't resolve it the ban becomes permanent, eventually. Ebay will even call you a threat to their community, lol.

What to do - the moment you get the ban reversed DELETE the account and don't log in again, it will probably retain your info for a month or more and logging in will trigger new bans.

Why? Because suspended or banned accounts can never be deleted. Each year it will be reported to gov with $0 sales etc. Better not to have it at all imo.

Click to expand...

But if I delete my account, the BMs are deleted?