Regarding Cloudways. I have used them for 3 years now for around 20 clients.
PRO's
- Easy to manage multiple clients and teams
- Great interface
- Very good customer support in 90% of cases (you do occasionally get a newbie cloud engineer, which can be annoying, but many times I've simply asked to be forwarded to a senior engineer and that's been done)
- Fast servers (I use Vultr)
- Free SSL certificates
- Automated daily backups
- Good server controls
- Good application controls
CON's
- Downsizing server instances is not possible, once pushed up a tier it gets stuck there. To downsize you have to spin up a whole new instance and clone your server over to that one.
- Live chat support goes to a bot first now instead of a human agent, this annoys me.
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I highly recommend cloudways, i used to use Media Temple and their service died miserably over the years after GoDaddy purchased them.
