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webhostingbuzz support is going down - don't choose whb now

Discussion in 'Web Hosting' started by James87, Feb 2, 2016.

  1. James87

    James87 Junior Member

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    Two years ago webhostingbuzz was the best service for me. But now, they have downgraded their support. Every thing is done by billing department which is available only 8 hours per day. And reply after 2 hours. It means if we have to get something done from them, we have to wait for one or 2 days.

    Technical support is outsourced and is very cheap. Staff is available for live chat but they don't even have correct information of products. They can't do any thing. They don't have access to server and just ask to open a ticket with billing department.

    I will advice everyone do not join webhostingbuzz, they can't handle their customers now.
     
  2. davids355

    davids355 Jr. VIP Jr. VIP

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    Thats a shame, I had heard good things about them.
    If you are looking for a new host I can personally (and highly) recommend Host-stage - also a member here.
     
  3. ILearnSEO

    ILearnSEO Junior Member

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    That shameless advertising.

    WHB is junk for years now as far as i know, i used to use there services no satisfaction at all..
     
  4. HudsonWebServices

    HudsonWebServices Jr. VIP Jr. VIP

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    Dang, I am sorry to hear about your luck with. Id love to help you if you want to PM me :)
     
  5. James87

    James87 Junior Member

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    Their support was excellent but I don't know what they are doing. I have sent emails to the owner of WHB but no satisfactory action is taken.
     
  6. papa_ji

    papa_ji Jr. VIP Jr. VIP Premium Member

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    that's very bad
     
  7. ugjunk

    ugjunk Jr. VIP Jr. VIP

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    Wuld upu mind sharing what kind of technical issue you were going through with them?