Web Design REJECTION excuse

BillyRayValentine

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Just bid for a gig, and the rebuttal I got from the business owner was "my nephew is a whizz at computers and can do it for y"

Obviously my price was x and x>y

How do you deal with such excuses?
 
Short answer - Screw him and move one. From my experience the clients who try and nickle and dime you are the biggest hasseles.

You have a couple options though. First, I would offer some some BS added value like on-page optimization or facebook header and see how that goes.

If that doesn;t work I would just thank him for his time, consideration, whatever and leave the line of communication open by saying something like "Ok, if your nephew has any issues or runs into any problems I'd be happy to chime in or answer any simple questions he may have".

Check back in a week or two to see if the site has been done, if not contact the business owner to see how it's going.

But my advice would be to forget about it, unless you need this gig for portfolio reasons or are hurting for cash.
 
Be very very very happy. These people are ALWAYS a pain in the ass. Take it from someone who has dealt with 40-50 of these type customers in a previous life.

No need to be rude, but slowly move towards the door, and dont take their calls or emails after that.
 
If you are confident you can do a better job then just put that across.

"It's great your family member is able to offer you a lower cost for the job. If he can do a really good job I don't see any reason to go with myself, however we do offer a number of things that might give you a better end result:

I have been in business for blah years and know exactly what we are doing
I have a great deal of knowledge and experience in this field
I can offer you marketing experience on top of the design work you need done

If you are willing to give me a go and risk ruining a close family relationship I might be able to give you a slight discount for the emotional damage caused.

In all seriousness I am always on the lookout for talented web designed and developers so if your nephew is interested in this field I would be happy to look at taking him on as an apprentice so he can grow an adequate portfolio."

I'd probably send something like that :P.
 
Thanks for the replies. It sounds like I have dodged a bullet here. Deep down I thought this to be the case.
I will probably get contacted in 2 months time or something, asking if I can do it for 50% of my fee, as they paid someone else and it was a poor result, and they dont want to pay twice.
 
Lame excuse. The tit could have got his nephew to do it in the first place.
 
This client would have been a bad client. You should be happy that he didn't select you. I just had an email from a guy telling me he wanted to buy $70 worth of links. I don't do small jobs like that and told him so. He got mad at me tellling me how much money he made and how he could easily buy my company.

I'm happy to not have this guy as a client. The more business you do, the quicker you can spot a bad client.
 
This is an attempt to lower your status to that of a child in the business relationship - its highly rude and unprofessional.

No doubt he will try to come back to you again, but stay strong and AVOID his business. This chap was probably a bully in school - waste of air IMO.
 
If you do not respect yourself nobody will respect you.
Don't waste time and move on.
D.
 
Just be professional and thank him for his time and move on. You'll find people like this all the time, that's just the way it is. Don't take it personal and go find your next prospect.
 
Omg dude you don't know how much I hate such ppl.
Tell him either to accept price or f**k off srsly.
 
This attitude is common in this industry though. Esp as its a competitive you see one site advertizing websites for sale for $99, and others $2000. But they arent like for like.
 
What is your psychological approach? What benefits do you strongly highlight in your headline? Is your sales copy strong enough to make people buy with little doubt or do you just use the "Best work at lowest price and fastest speeds GUARANTEED?" Sorry but it sounds like you are lacking in a few vital areas needed to beat the shit out of tire kickers and competitors. Read Mind Control Marketing by Mark Joyner and Cashvertising (both can be found in the BHW dl section) so you can get a fighting chance and make some fucking money!
 
Just be professional and thank him for his time and move on. You'll find people like this all the time, that's just the way it is. Don't take it personal and go find your next prospect.

Have to agree, different places will hold different costumes, for instance on the city a live in most people will either ask for discounts and/or try to negotiate the price down.

That doesn't really classify them as bad clients or picky or w/e but it really differs from person to person to company to location.

I would tell him why the price can't be lower, and thank him for taking the time, and perhaps upon reading why you can't lower the price he would understand and take your side and give you the job or just move on.

Also make sure you have a portfolio available that shows your quality and level of work this is your MAIN tool to show that you're worth what you're asking for.
 
If his pride doesn't get in the way, you might see him come back to you. Unless this "nephew" really is a whizz and not just an attempt to get a lower price.
 
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