Thats the problem , they have access to that information, and after a fall out with the manager of the place ive noticed small things going wrong with it internally and externally
i later found out when they contacted me for a renewal that i wasnt able to move the website to a diffrent host, i was only made aware of this a year down the line & that im only leasing the software from them, and if i wanted i could point the website to a diffrent host but they were the owners of the software within the site and it is staying that way.
absolute joke !! and to be honest i wouldnt be surpised if they have done something to the site.
This was never mentioned to me that i wasnt the owner of the site nor did i agree or sign for this. so im prity p***** off
Thankfully tho im in the process of getting a new site made from a separate company, i will be keeping the same domain, i realise i will lose links that are pointing to certain pages within the site and rank but at least this way ill know no-one has access to the site and i will be the rightfull owner of it .
I would love to mention the company but im not on here to down talk anyones business, its a steep learning curve but it has to be done.