same here!
I have a dispute open with them.
1st off they didnt send the new vps details...
then in the dispute they said, they had sent it,and resent it again, and guess what the login info didn't worked.
I was too busy with other stuff, it was only 15$ so i just left it. after few days i got an invoice ..ROFL... and in that invoice, the vps id was different then the one they had sent me(which hadnt worked).
They are invoicing me for the vps, which i don't even know about.
They have not even replied to the pp dispute, time to escalate it and get the 15$ back.
utter rubbish host.God knows how they have a sticky thread over here, backed by an administrator.
If bhw is really hosted on VD, no wonder bhw always go down, with all the db errors, time outs,lags!