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lowered_appetite said:
Deposited crypto, completed all KYC requirements. They later rejected it over “screen shot quality,” locked, and refused to refund BTC.

Customer support is completely useless and just gives excuses.

Do NOT send them any money!!!! you will lose it.
Click to expand...
We’re truly sorry to hear that you’ve encountered issues while using our service. Please note that our Customer Support team always strives to provide the best possible solutions for our users. Even in cases where verification cannot be completed or is rejected, we ensure that every user has the option to withdraw their funds.
At the moment, withdrawals are available only in USDT, and not in BTC, which is why we’re unable to process a BTC withdrawal. We kindly recommend creating a suitable USDT wallet to receive your funds.
Thank you for sharing your experience, we will consider it for future updates!
 
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My account fully verified (unlimited verification) , contact you for Review copy
 
DrMax said:
The worse fees ever

View attachment 509550
Click to expand...
Hi! Thank you for the feedback.
The fees are calculated by the team and composed the way that we can provide you with a high-quality product that works exceptional with many services. We made sure that there are different options that are affordable for all users.
 
Road2Sucess said:
Hello,
Do you allow OCT transactions on your virtual cards ?
Click to expand...
Hello!
Please, note that you cannot transfer funds form our cards to external account or card. You can still use them to complete online payments.
 
NewYorkTimesS said:
I need 3 VCCs with a $20 balance for Twilio verification, then it will be refunded (I require 1 as a test).
Click to expand...
Hi! Sadly, we do not provide cards with available balance as well as we do not support this business model in general.
 
Site looked promising... Did a deposit tried to buy a card then the verification kept saying I was using a proxy which I wasn't.. Tried mobile data and wifi both didnt work

withdrawing my money now but it says it takes upto 14 DAYS??
 
Been a week waiting for my money back so far....

Their KYC page doesn't load so I just cashed my money out.. Well attempted to....


1 week later my withdrawal is still "pending"
 
CheekyChappy88 said:
Site looked promising... Did a deposit tried to buy a card then the verification kept saying I was using a proxy which I wasn't.. Tried mobile data and wifi both didnt work

withdrawing my money now but it says it takes upto 14 DAYS??
Click to expand...
CheekyChappy88 said:
Been a week waiting for my money back so far....

Their KYC page doesn't load so I just cashed my money out.. Well attempted to....


1 week later my withdrawal is still "pending"
Click to expand...
Hello! We understand that 14 days withdrawal period may affect your work with the service. The timeframe is defined by workload of the department as each request is being processed manually. Be advised that we always make sure that the withdrawal is processed earlier.
Please, tell us more about Verification page issue that you are facing, this way we will be able to dig into it and look for a solution.
Berinbear said:
can i use this VCC for paying digitalocean ?
Click to expand...
Hi! Feel free to issue our Ultima card for payments in favour of DigitalOcean.
 
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