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Virtual assistant for software support(MP) needed.

Discussion in 'Hire a Freelancer' started by coitza, Apr 20, 2016.

  1. coitza

    coitza Jr. VIP Jr. VIP Premium Member

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    Did this some time ago and found a great VA, second time wasn't that great, let's try it for the 3rd time and see how this goes :)

    Hi guys, I'm looking for a reasonably affordable full-time VA. The job will consist of providing support for a software and writing articles when no support is required, depending on your country I might decide to translate the software from English to your own language.

    The English needs to be native sounding - this is one of the most important things, definitely not looking for anyone that makes spelling mistakes and has a strange word phrasing. You have to have the ability to answer to support questions to the point and actually help the customers, not just reply for the sake of it.

    You also have to be reasonably technical so you understand how the software works quickly and can provide good support. This is important in order to understand potential problems that are new and can react accordingly.

    The job is for 8 hours/day Monday to Friday . After the first month and when you've learned everything it would be great if you can also do 4 hours /day during the weekend for an extra fee.

    I would like to see proof of your skills, and I most certainly will not hire without samples/proof, but those can be handled at a later time if you strike my interest.

    If you're interested in this, send me a PM with your pricing details per month and tell me more about your skills and why you would be perfect for the job. Please don't send useless PMs and waste both of our times if you don't fit the description.

    Make your Pm count and if you don't get a reply from me please don't insist it means that I'm just not interested in your offer, I will try to reply to everybody though.

    This will begin as a one month contract at first, but if the job quality satisfies I will continue to keep the VA employed as I definitely need someone long term, so there is a potential future in this employer-employee relationship, and I most certainly hope to find a good VA ( the previous VA I got here has been with me for 12 moths and will continue to be so I am serious about this).

    I will not pay you in advance for a month, so no need to dream about anything like that. A test period will be scheduled and after that salary will be paid every two weeks or monthly, depending on what is agreed upon, should the applicant be successful during the test period.

    If you have any questions go ahead and ask me in the thread, if you think you are fit for the job go ahead and send a pm and I will definitely get back to the ones that I like.

    coitza
     
  2. ladyweb

    ladyweb Newbie

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    Can you please tell us what software would that be?

    Thanks
     
  3. Cherry

    Cherry Supreme Member

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    Will there be a training at all? Or the VA must be familiar with MP already?
     
  4. writingismypassion

    writingismypassion BANNED BANNED

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    Hey i am extremely interested in this task.
    I am favourable to almost all features of mp specially of twitter and facebook.
    I can write high quality articles as well in the free time.
    Please send me a PM.
    I can work for 1-2 days as a trial. . If you are satisfied with my work then you can make your decision further.
    I am flexible with all your conditions.
     
    Last edited: Apr 20, 2016
  5. bracov

    bracov Regular Member

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    I am interested, please add me on Skype: yogev.landsman
     
  6. seogiantking

    seogiantking Power Member

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    What is your budget? I am interested.
     
  7. jp_smith86

    jp_smith86 Jr. VIP Jr. VIP

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    Hey,

    I'm interested too. I'm running some tech support BPO process as well. So we can provide voice support as well if required. My guys are very good IT workers so they have very good technical knowledge. Can you PM me more details about the job and some info about your software?

    Looking forward for more details and your reply.
    Thanks
    Pal
     
  8. nandugan

    nandugan Regular Member

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    Hi,

    Please let me know the time zone. If there is no support work then how many words has to be written for an article per day.

    Thank You
     
  9. coitza

    coitza Jr. VIP Jr. VIP Premium Member

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    Who "us" are you an agency or? It's about Mass Planner, though the actual software shouldn't really matter if someone is interested in a VA job and he's technical enough.

    No, the VA does not need to know the software beforehand, he/she just needs to have a good english and be technical to understand everything fast. There will be a period of accommodation when the new va will learn the software then start with the tickets.

    Sounds good, though one important thing in a VA is to know how to follow instructions ;) read again the thread and see what I said about proceeding with this if interested.

    same as above.

    same as above - i don't have a set budget, depends on what offers I get and how good you are at what you do.


    I am mainly interested in people on their own not really through a tech support service, though if I won't find any I will get in touch..

    I don't have a set timezone, we'll see about splitting the work day with the rest of the support VAs, as for how many words, that's one example, you won't need to write an article every day, maybe do some link building or other small stuff where the tickets are low, so if you're technically good, writing is not a 100% necessity, we'll see.
     
  10. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

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    I can vouch for the quality you will get should you decide to take him and his team on... he is sharp, flexible when he needs to be and an honest man.

    I've worked with him in the past and it was a pleasure.
     
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  11. coitza

    coitza Jr. VIP Jr. VIP Premium Member

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    Interesting, I was looking as i said for a person directly but with such a good recommendation coming from you, I will definitely see what he has to offer. Thanks !

     
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  12. NobelNerd

    NobelNerd Power Member

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    It will be interesting to work for MP team...PM sent let me know if I am eligible
     
  13. coitza

    coitza Jr. VIP Jr. VIP Premium Member

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    Just replied.

    Ok, waiting a few more days to see the offers I get and will be picking the best one. So if interested let me know.
     
  14. coitza

    coitza Jr. VIP Jr. VIP Premium Member

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    UPDATE for this - thank you to everybody that was interested, I've selected someone for the job, he seem like a great guy and also knows the software quite well so for the time being the position is filled. Will see how it goes, and if another position opens up will contact the other people that applied and I liked.

    All the best to everybody ;)
     
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