VIP72 Help

hello guys i have problem with the cilent by vip72, i have buy 1 year socks and download the cilent with proxifier i start the cilent and put my username and password but the cilent show me error : invalid username or password ? i think this is if i have on my username . (point) example : XXXX.4 i think this is the problem, i need help. i tell the support but the support not yet reply me pls help me guys, fast !!!!

Thank you.

its christmas, not everyone works at christmas
you need to contact there support and wait http://www.vip72.com/

Do you know how to set it up in Firefox without it messing up?

1 - start Firefox. Click on Tools and select Options
2 - Click on the Advanced
3 - Select Network tab and click on Settings
4 - Click on the radio button Manual proxy configuration
5 - Type your proxy servers IP address in HTTP Proxy field and proxy port in Port
6 - Click the box Use this proxy server for all protocols and finally click OK
Now you have successfully setup proxy for your browser