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VERO email

Discussion in 'Ebay' started by MYEGO, Feb 12, 2014.

  1. MYEGO

    MYEGO Newbie

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    Hello, New member here. I have a question about a Vero email that was sent to me today. My ebay account was frozen for 30 days for selling an item that infringed on copyright policy. I contacted Vero and explained that I had no proof that the item was not authentic. I was simply just buying wholesale from a supplier and reselling this product. The Vero emailed me today:

    We would like to request that you ship one of the ***** for authentication verification.
    attn: *****
    **********
    **********
    In the interim, we will temporarily reinstate the listings therefore allowing you to use your eBay seller account. Once we have verified the authenticity of the tools being sold, we will ship them back to you and again consider your listings for reinstatement.
    Thank You,
    ******, Inc.


    I explained to them that I had no proof or knowledge that the item was counterfeit. After doin research, I am 100% sure the item is fakes. Should I send the Vero a fake that I have or could I send an authentic item bought at a store? I agreed to stop selling this item. I have found a new niche market that is 100% authentic items. I simply want my 30 day suspension up. What should I do?

    Any advice is appreciated.

    Thanks,
    WW
     
  2. cjmixers

    cjmixers Junior Member

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    Stop selling them (naturally) and try to wait for the ban to be lifted.

    In all honesty, the account MIGHT be toast with that.

    You have already admitted guilt to them. Best to toss the items and sell things that are not vero (Even if genuine) on another account.

    I would leave the account alone (Not sell, or buy) even AFTER the 30 days to let the account relax and get rid of the violation.
    I think it will be on for 12 months. But your selling limits will most likely go down :(
     
  3. MYEGO

    MYEGO Newbie

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    I sent an authentic item bought at a local store and they replyed saying engineers verified its authentic...and they unfroze my account. They actually upgraded my powerseller status and gave me a higher % off Ebay fees.
     
  4. dannym954

    dannym954 Regular Member

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    Good going, i still wouldn't sell your fakes though.
     
  5. Old Fuddy

    Old Fuddy Registered Member

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    What was the item you sent them? myego
     
  6. ktothating

    ktothating Newbie

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    im curious did ever sell vero again? lol if you did your prolly in prison