Hey guys, I'm a vendor for a few Clickbank products. One is a IM product with a 11% refund rate (which isn't bad for that niche), but the issue is - our chargebacks are really high (up to 2%). We don't do too many sales, so it's only 4-5 a month, but it still makes a huge difference and has led to us being put on a higher reserve (25%) on Clickbank, but I'm sure it's not long until we get terminated. The product is good and our support is great. The chargebacks always come from direct sales (rarely affiliates) and are various countries and not always immediate. I haven't seen a chargeback yet where they have spoken to support or anything like that. Anyone have any experience and ways to reduce this? Thanks!