V*nce T*n Help Desk not worth Sh*t

This guy is a doozy. His sales emails have noreply(at)****.com and his help desk is flying solo and unmanned in the internet wilderness, so it seems.
I purchased CB N*che B*ilder from him and for some unknown reason it won't run on my computer.
I did the right think and sent a message to his helpdesk. I got an auto reply initially just asking about how or what I needed to do to get the app running. No reply. I've since sent 4 more requests and even opened a new ticket, asking V*nce to contact me re the application or a refund. Nada. Not a peep.

I managed to contact the creator of the application to see what the problem could be with the application. He has no idea why it won't run on my computer, and as he was not the reseller of the app it was V*nce responsibilty for a refund.

That I can understand, but where this other guy is I have no idea. I still get email offers from him with the same noreply(at)****.com nonsense.

I thought I was the only one who have problem with him. You are right. This V*nce dude never reply me email as well.

yeah like mine, he speak like she she.LOL

How did you pay with? Is it with PayPal? If hes not responding, you can try disputing the transaction.

@GoldenTiger
Yeah going through that now. I read somewhere that this guy is supposed to be a marketing 'guru'. Pah. If that's how he coducts his business with shonky guarantees, hiding behind a noreply email address and a helpdesk that couldn't help its way out of a paper bag then guru status is something I wouldn't want attached to my name.