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Urgent Help needed

Discussion in 'Web Hosting' started by ramyh96, Nov 6, 2016.

  1. ramyh96

    ramyh96 Jr. VIP Jr. VIP

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    I bought domain from wordpress.com (at 21 september), I wanted more plugins (wp.org) so I paid for godaddy hosting Plan and paid also for "Domain Transfer", I tried to move my site from wp.com to godaddy (to get wordpress.org) but it's not working, I got A DNS code and added it to wp.com but my site was down and it wasn't added, any help? the chat is offline there and I can't call them from my country
     
  2. thesam

    thesam Jr. VIP Jr. VIP Premium Member

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    Hosting transfer takes some time, Make it sure to takes backup of all website before moving.

    1) Verify your domain is configured properly or not with new host
    2) When it get shift, you need to upload back on new server.
     
  3. nicolay150

    nicolay150 BANNED BANNED

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    Domain transfer can takes 10 days. Check status in whois
     
  4. xord

    xord Newbie

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    What is the domain in question?

    I ask so I can question public name servers and see if it matches what you expect or at least it may indicate what is wrong.
     
  5. papa_ji

    papa_ji BANNED BANNED Jr. VIP Premium Member

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    You bought domain on 21st September so by ICANN rules you can not transfer your domain to another registrar until 60 days, i,e you can transfer your domain to Godaddy after 21st November 2016.
    for now its good for you to get Name servers of your new hosting provider and point your domain to those NS.
    PS: it can take minimum 4 hours to 24 hours for your domain to propagate to new NS details.
     
  6. MisterF

    MisterF Jr. VIP Jr. VIP

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    I had a 10 day wait moving 5 sites from Hostgator to Namecheap, in that time, Hostgator went back and reset the nameservers to point back to them, so the sites were showing as expired and offline, the tossers.
     
  7. Quadro59

    Quadro59 Newbie

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    Sorry to hear that. have you contacted hostgator?
     
  8. jamescollins

    jamescollins Jr. VIP Jr. VIP

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    Try live chats or direct calling the company.