Um... is this normal?
- Thread starter Zabicon
- Start date
- Apr 13, 2013
- 8,294
- 2,803
Move on and stop using them.
MasterSocial
Regular Member
- May 28, 2019
- 448
- 227
No, that's unacceptable. However, when working online sometimes you'll come across these kind of people.
Either don't let it get to you and be a little more thick skinned or switch to another provider.
Either don't let it get to you and be a little more thick skinned or switch to another provider.
Dinasaur
Newbie
- May 14, 2020
- 25
- 2
don't use their service man, if they don't know how to treat a customer, I am not going back to them.
I know that
Yeah I agree, customers always should come first as a seller. I just move on but I wanted to see the community's thoughts on this issue.
Dinasaur
Newbie
- May 14, 2020
- 25
- 2
agreed, well said man. but don't you think that the service should know how to treat the clients
Yeah I know. Their treatment of a customer isn't normal.
Yeah, of course I'm going to move on. I just wanted to see what the community thought about this issue.
arkaye
Senior Member
- Feb 7, 2015
- 932
- 279
That's already their perspective to how they treat their customers, leave them as is.
D
Deleted member 110025
Guest
sadly this can happen.. customer support are people as well, and quite often 1 uber-rude and aggressive customer can ruin their whole day..
nobody's perfect.. life as it is
...
ho ho ho! I wish I could show you the rude comments of some customers of mine.. The last one was this one guy who sent me a drunk swearing message via voicemail (to my FB profile), just because his wordpress site had a technical problem..
this problem is common to providers who have online clients.
Customer support is the sole reason why I offer self-managed hosting.
nobody's perfect.. life as it is
...
ho ho ho! I wish I could show you the rude comments of some customers of mine.. The last one was this one guy who sent me a drunk swearing message via voicemail (to my FB profile), just because his wordpress site had a technical problem..
this problem is common to providers who have online clients.
Customer support is the sole reason why I offer self-managed hosting.
If customer support was stressed from dealing with customers, they would sound fed up and not be sarcastic.sadly this can happen.. customer support are people as well, and quite often 1 uber-rude and aggressive customer can ruin their whole day..
nobody's perfect.. life as it is
...
ho ho ho! I wish I could show you the rude comments of some customers of mine.. The last one was this one guy who sent me a drunk swearing message via voicemail (to my FB profile), just because his wordpress site had a technical problem..
this problem is common to providers who have online clients.
Customer support is the sole reason why I offer self-managed hosting.
SheddSky
Junior Member
- Jan 8, 2020
- 121
- 56
Best thing to do is stop using them and also the grammar is throw off, all clients should be respected normally, but in that circumstance that was such a disrespectful response from them.
bing reefer
Newbie
- Sep 6, 2019
- 2
- 0
yeah just move on thats dumb but its not like you can expect supreme professionalism from a bh farm lmao
Cynthia Stevens
Junior Member
- Jun 8, 2019
- 137
- 48
Lesson of the story - Train your customer service agents well. A simple mistake could come THIS FAR!
invictus1021
Banned - Shitlisted and never responded to MOD PM
- Nov 25, 2009
- 235
- 41
It's unfortunate, but it does happen. Not normal though. They are humans at the end of the day, and who knows maybe some customers were rude to them just before they got to you. It shouldn't affect how they are, need to keep it professional, but unfortunately it does happen from time to time.