I had an account suspended last week. I use TweetAdder and I got a little power hungry. The day I got suspended I had done around 700 follows and about 200 unfollows.
Here's what I did though to get my account reactivated! I opened a ticket with Twitter and acted totally shocked, like "what the heck, I can't get into my twitter account. can you tell me why?". And then they send you a canned response saying you violated their policies. Then I sent a response back saying "oh my God I'm so sorry. I hired this guy to help me with promoting my account and he assured me that he could help me get followers and that it was totally legit. I had no idea this was against your policy. Needless to say, I have fired that scam artist! Is there anyway you can please reinstate my account? I don't want to lose contact with the many friends I've made. I promise I'll abide by the rules."
Two days later, I get a response back saying, since it was an honest mistake they'd give me another chance, but that I'm not supposed to use any "service" to follow/unfollow people.
Obviously, you can only use this "I'm an idiot, soooo sorry" song and dance once, but if you get your account banned, you may want to try it. Just act humble and stupid and they may just re-activate you.
Hope that helps!
