Anyone else affected by Twiends Facebook outage? What alternate sites are you using to get through this and deliver the numbers while they work it out?
Here's the message on the site:
Here's the message on the site:
Facebook Connectivity Issue
Hi, we are currently experiencing a connectivity issue with facebook. We are unable to authenticate twiends with facebook since the 14th of June.
What has happened?
We are not sure if this is a deliberate action on facebook's part or a technical issue. We have lodged various support requests with facebook but have not had a reply from them yet. We have been very careful to ensure that we conform to facebook's terms of service and don't feel that twiends should have been blocked due to any rule violations. We unfortunately have no way to verify this with facebook until they actually respond to our support requests though. We have also not received any communication from facebook notifying us of an issue. So we're pretty much in the dark as to what is happening right now.
How long will this take?
From experience we know that it could take a week or two to resolve an issue like this with a large company like facebook. They are just not very responsive to their developer community, and we have to work to their timeframes.
Is anything happening to Twiends?
Twiends is not going anywhere, and we'll continue to provide ways for our members to grow their social networks. We want facebook to be a part of that and will work with them to try and resolve the issue as quickly as possible.. We have a number of exciting features in the pipeline to improve the service and will be rolling these out steadily over the coming weeks and months.
Can I help?
Well, if you have any contacts at facebook please let us know. We have made requests for assistance through their normal channels, but any alternative contacts will be appreciated.
We?re really sorry for the disruption to the service. Resolving this is our number one priority right now...
Hi, we are currently experiencing a connectivity issue with facebook. We are unable to authenticate twiends with facebook since the 14th of June.
What has happened?
We are not sure if this is a deliberate action on facebook's part or a technical issue. We have lodged various support requests with facebook but have not had a reply from them yet. We have been very careful to ensure that we conform to facebook's terms of service and don't feel that twiends should have been blocked due to any rule violations. We unfortunately have no way to verify this with facebook until they actually respond to our support requests though. We have also not received any communication from facebook notifying us of an issue. So we're pretty much in the dark as to what is happening right now.
How long will this take?
From experience we know that it could take a week or two to resolve an issue like this with a large company like facebook. They are just not very responsive to their developer community, and we have to work to their timeframes.
Is anything happening to Twiends?
Twiends is not going anywhere, and we'll continue to provide ways for our members to grow their social networks. We want facebook to be a part of that and will work with them to try and resolve the issue as quickly as possible.. We have a number of exciting features in the pipeline to improve the service and will be rolling these out steadily over the coming weeks and months.
Can I help?
Well, if you have any contacts at facebook please let us know. We have made requests for assistance through their normal channels, but any alternative contacts will be appreciated.
We?re really sorry for the disruption to the service. Resolving this is our number one priority right now...
