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To those that have had problems logging in after update...

Discussion in 'Forum Suggestions & Feedback' started by Apricot, Mar 20, 2014.

  1. Apricot

    Apricot Administrator Staff Member Moderator

    Joined:
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    I'm aware that if you can't log in, then you won't see this, but if you have a temp account:

    As you know, we have been doing upgrades to our systems and some back end work and a very low percentage of our users have had problems logging in after changing password. Please clear your cache/cookies and then try again via the forgotten password link on the forum. Make sure you do not have any other tabs or windows open with BHW loaded as this can mess with cookies. Also be sure that you are using the same email address you registered with.

    If you are still having issues, let me know via contact form (or I'll end up with 99999 PM's) and I'll look deeper into this. Sorry about this, we know it sucks, just the odd few that have suffered and you have been unlucky.

    Oh and if you find anything else broken, not working or just not right, remember to post in here: http://www.blackhatworld.com/blackh...eedback/658896-site-updates-march-2014-a.html and we'll work on it.


    (For those that haven't worked it out, I'm Sgudav, just changed name).
     
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