Allright, So I can handle the basics- I dont sell shit products, and the only issues I've had have been related to time constraints. But I figured this would be a good decision to share what I DO know, and for others to share what they know as well. Im sure Im not the only "Service Inhibited" person around here. 1.If a product isnt what it claims to be, dont sell it. If you must, rebrand it so the title matches the content. Nothing pisses someone off more than not getting what they payed for. 2.If you get emails from customers asking questions, always try to respond. Even if its not the news they want to hear, most people react kindly if you tell them the honest truth. Better to admit defeat than lose a once-and possibly future- customer. 3.Draw a line somewhere, if you release any kind of info product you will be BOMBARDED by requests for mentorships etc. Mostly for free. I always respond to these guys that I can give them some pointers via email but thats the most Im willing to do, you cant afford to give up the huge amount of time that requires for free. 4.In reference to number three- I DO occasionally take on someone if they have a especially good motivation other than pure greed. (For example Im now working with a kid from south korea who recently moved to the states and has no highschool degree. Sometimes investing your time in these people is really worth it. The kids brilliant, and works harder than I do half the time.) I say watch for the people who dont simply want MORE money because people in difficult situations not only need the money-There not so blind as to believe it does not require hard work. 5.Never be rude, even if a customer is a complete asshole. Either dont respond, or respond with a dry factual answer. (I make this mistake myself sometimes) Well, lets try to do this on a 5 tips per person basis. This thread should prove to be a nice addition to BHW's knowledge base.