1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Think i could get a refund from market samurai?

Discussion in 'Black Hat SEO' started by workplay, Jan 31, 2012.

  1. workplay

    workplay Junior Member

    Joined:
    Dec 2, 2011
    Messages:
    122
    Likes Received:
    27
    I purchased MS less than 30 days ago. 22 days to be exact. I'm considering a refund since the functionality has gone downhill rather quickly since my purchase.

    Do you think they would issue a refund in my case? or do you think I should just do a chargeback on paypal?
     
  2. conrad

    conrad Regular Member

    Joined:
    May 29, 2009
    Messages:
    266
    Likes Received:
    53
    Home Page:
    Have you read there policy, i would start there. Email them regardless (it cant hurt). Express why you want a refund and if they cannot meet what your looking for than the software really isnt for you.
     
  3. jascoken

    jascoken Senior Member

    Joined:
    Nov 1, 2010
    Messages:
    1,135
    Likes Received:
    751
    Gender:
    Male
    Occupation:
    IT/Web Systems & Development...
    Location:
    Sussex:UK
    Always contact them first before trying a chargeback, as your card company will want to know what recourse you've tried and whether you've made an effort to put things right with the seller.
     
    • Thanks Thanks x 1
  4. meathead1234

    meathead1234 Moderator Staff Member Moderator Premium Member

    Joined:
    Sep 24, 2008
    Messages:
    3,816
    Likes Received:
    13,920
    Why would you file a chargeback before even asking them first?

    I f**king hate people who just chargeback for no reason. It's totally unneccessary and is extremely expensive for the vendor who can't do anything about it.
     
  5. workplay

    workplay Junior Member

    Joined:
    Dec 2, 2011
    Messages:
    122
    Likes Received:
    27
    i wasnt gonna do a chargeback without asking them first. i did email them explaining the situation.

    i will update with their response later.