1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Theme Junkie auto renewal?

Discussion in 'Web Design' started by supervortex, Oct 10, 2015.

  1. supervortex

    supervortex Junior Member

    Joined:
    Aug 8, 2009
    Messages:
    133
    Likes Received:
    10
    Does theme junkie automatically renew after a year? I'm looking for a cancel option on the website, but don't see one. I want to make sure not to pay for an additional year.
     
  2. EatSleepSEO

    EatSleepSEO BANNED BANNED

    Joined:
    Jul 26, 2015
    Messages:
    523
    Likes Received:
    376
    Contact them directly, they'll be better able to assist you then anyone else:

    http://www.theme-junkie.com/contact/
     
  3. supervortex

    supervortex Junior Member

    Joined:
    Aug 8, 2009
    Messages:
    133
    Likes Received:
    10
    I did try to send a message, but received no reply. They don't mention how to cancel or reference auto renewal in their FAQ. Thx.
     
  4. EatSleepSEO

    EatSleepSEO BANNED BANNED

    Joined:
    Jul 26, 2015
    Messages:
    523
    Likes Received:
    376
    Is the auto renew subscription through PayPal? If so, you can go to your last transaction that you've made to them and go to the "details" page for that payment.

    Once there, you can deselect the "auto renew/subscription" option which will cancel your subscription to them.

    This means your account will not be drafted the subscription amount as this will cancel your membership.
     
  5. supervortex

    supervortex Junior Member

    Joined:
    Aug 8, 2009
    Messages:
    133
    Likes Received:
    10
    Thanks. I checked my paypal log. I don't see it. I must have paid with a credit card I think. I'm just concerned there will be a re-bill.
     
  6. NicheFox

    NicheFox Jr. VIP Jr. VIP

    Joined:
    Oct 10, 2015
    Messages:
    188
    Likes Received:
    121
    Occupation:
    Niche Website Builder/Web Developer
    Location:
    US
    Home Page:
    I had a Theme Junkie membership a long time ago, I don't recall them auto renewing but double check with support just in case..