The strangest Facebook BAN

It seems like you shouldn't rely on fb support, try hiring a service to get your account back or use a new one to avoid wasting time
 
i think your account is hacked for various reasons, so you should contact with the support team.
if your luck is with you then you can get back your account otherwise leave this and open a new!
 
It seem like that your account has been hacked. Using those tool to setup campaign will not trigger any log-in alert or leave any traces in logged devices.
luckyly that you blocked your credit cards. I think it will be very difficult to restore, maybe you should use another account
 
Your account was hacked and they send the survey as well , Facebook them self didn't send any kind of that.
 
This is truly a difficult and stressful situation you are facing. You may want to consider creating a new account to continue
 
Facebook has been screwed since Day 1 for things like this.

Probably going back 10 years now; I had a Facebook page with over 200,000 fans.

At that time, the reach was far greater than it is now (Jeez, I'm seeing pages with over 2 million fans have like 20 replies only for a post!) and while it didn't work as well as Twitter, it was still bringing in traffic to my website.

I found an image online and used it for my header image.

The next day I had a copyright notice, asking me to take it down.
So I took the image down straight away - they still banned the page.

They then asked for personal verification, so I gave it - nothing, still banned.

Facebook's support was (probably still is) absolutely useless and just ignored me.

The sooner that platform is replaced, the better.
 
Try checking all posts, pages and ad campaigns to make sure there are no policy violations or use a professional service to restore your account and especially always back up important information important
 
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