Technical Problem With My Account When It Comes to Making Payments

I had posted this thread 2 days ago https://www.blackhatworld.com/seo/question-on-invalid-zip.1267786/ and the Forum owner closed it but i feel like it was misunderstood or i didn't explain clearly for that matter.

Im trying to pay for an approved BST listing ( I have tried it for even any account upgrade from my account ) and as soon as i click on Confirm Payment " Purchase "

I get this message

"Oops! We ran into some problems.
billing_address[zip] : invalid zip/postal code"

Here are images to show this

When i click on the "Purchase" Button here ( Check image below )



I immediately get this message pop up

"Oops! We ran into some problems.
billing_address[zip] : invalid zip/postal code" as you can see on the image below



Normally there's a pop up where you are given a form to fill in the zip code and payment processor ( credit card , or paypal ) but in my case it doesn't appear so i have not even put in any zip code / any sort of details yet i get the message that the zip code / billing address is invalid.

I have messaged support but no one has gotten back to me.

Could this be a system bug ? I haven't seen anything like this before.

Thanks.

I think you're missing his point:

The billing address needs to match the address you provide.

Fix this and it should work.

KingBoris said:

I think you're missing his point:

The billing address needs to match the address you provide.

Fix this and it should work.

Click to expand...

Is there anywhere under my BHW account in which I can set my billing address ?

I have tried to check under my account but cant seem to get it.

KingBoris said:

I think you're missing his point:

The billing address needs to match the address you provide.

Fix this and it should work.

Click to expand...

And again , when i click the purchase i get the error immediately without me having put in any details whatsoever.

I get the error even though i have not put in any details like billing address . The pop up to put in the details does not appear from my account.

My understanding is that the billing details are stored when you upgraded your account to Jr VIP and that might be the reason for the issue now with the changes to BHW 2.0 if there was previously a mismatch/issue.

You're going to have to create a ticket with support to explain the issue so it can be resolved - https://support.blackhatworld.com/support/tickets/new

Thread answered and closed.