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Suggestion - Automatic Message after ''Negative Feedback'' is created

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Venusaur

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I will be straightforward, there are several scam reports when you visit the Trade section, some people don't open a dispute against scammers and they are still around until someone finally opens a dispute and show proofs. They don't open because they are usually newbies who don't even know about BHW Dispute section or they simply don't bother enough to look for it.

My suggestion: when someone creates a Negative Feedback, an automatic PM is sent to the author of this negative feedback. If possible, even better if there are some conditions to be met, so it won't be triggered by every negative feedback, just for negative feedbacks that mention some keywords, like ''scammer'', ''scam'', ''fraud,'' etc.

In this automatic message, sent by a Bot Mod profile, there will be instructions like ''hey, if you had a negative experience on BHW, you can open a dispute here, send evidences and bla bla bla''

Not sure if it's feasible due to possible technical limitations, I don't have any clue about it, just giving my idea, trying to help, appreciate your attention
 
I will be straightforward, there are several scam reports when you visit the Trade section, some people don't open a dispute against scammers and they are still around until someone finally opens a dispute and show proofs. They don't open because they are usually newbies who don't even know about BHW Dispute section or they simply don't bother enough to look for it.

My suggestion: when someone creates a Negative Feedback, an automatic PM is sent to the author of this negative feedback. If possible, even better if there are some conditions to be met, so it won't be triggered by every negative feedback, just for negative feedbacks that mention some keywords, like ''scammer'', ''scam'', ''fraud,'' etc.

In this automatic message, sent by a Bot Mod profile, there will be instructions like ''hey, if you had a negative experience on BHW, you can open a dispute here, send evidences and bla bla bla''

Not sure if it's feasible due to possible technical limitations, I don't have any clue about it, just giving my idea, trying to help, appreciate your attention
I don't know if you saw this or not, but we recently amended our rules as relates to reviews and feedback:-

https://www.blackhatworld.com/seo/change-log-behind-the-scenes-at-bhw.1268318/page-6#post-19669222

Previous to this, we would approach anyone leaving negative feedback and invite them to open a dispute if they had a bad experience with a seller not delivering a product or a service.

But it's a suggestion we'll discuss and we'll leave the floor open to others to discuss it.
 
Something else to keep in mind, iTrader (the profile feedback) is set to be decommissioned. I don't have an ETA to give right now, but we won't be adding to it's functionality.
 
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