Stripe account being shut down - High risk alternatives?

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Brian Alexander

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I've been processing payments through Stripe for about 1.5 years now, however, unfortunately my dispute rate has grown lately (about 2%).
A couple of days ago I received the dreaded mail that I have to take additional steps (such as collect customer name and address) in order to reduce the chargeback ratio after which they will reevaluate my account to see if it they want to still support it.

I'm fairly certain that they will terminate my account since my business is high risk, therefore I'm only left 5 more days to find a different payment processor.

Do anyone have any suggestions for a high risk payment processor?
I'd prefer using a middle-man merchant account (such as Stripe, Paypal etc.) rather than applying for a real merchant account.

I'm processing about 2k USD per day so PayPal stealth accounts are out of the question.
 
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I'm subscribing to this topic since I would like to know more about this
 
Thread moved.
 
Quick question, can you disclose your business activity? there is a difference between the chargeback rate (2%) and the business activity risk. Some PSPs/banks will consider a risk because of the cb rate, some because of the activity.
Example, you can have a high risk activity with 0.1% of chargeback but you can have a low risk merchant with 2% of chargeback.

Do you know the reasons of the chargebacks? strictly related to the nature of your service/products or just a nasty wave of frauds/friendly frauds?
 
I'm also in a similar boat but haven't had the dreaded email yet but I suspect I will soon. What's wrong with PayPal? I've only had one card charge back on PayPal compared to about 20 on stripe.
 
Check out Braintree. I think it's owned by PayPal and does similar to what Stripe does.
 
Quick question, can you disclose your business activity? there is a difference between the chargeback rate (2%) and the business activity risk. Some PSPs/banks will consider a risk because of the cb rate, some because of the activity.
Example, you can have a high risk activity with 0.1% of chargeback but you can have a low risk merchant with 2% of chargeback.

Do you know the reasons of the chargebacks? strictly related to the nature of your service/products or just a nasty wave of frauds/friendly frauds?
I am almost sure his dispute rate is higher and that he is in porn or travel industry for the information he is sharing am I right @Brian Alexander ?
 
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