Storm Proxies - AVOID like a fire

Very bad experience with Storm Proxies and their support.

Constant proxy changes due to issues with their PayPal account. They literally message me 3 days in advance that they are going to cancel all the proxies I have and my subscription due to "issue with our PayPal account".
WTF I am thinking - why is that even an issue and what kind of sorcery they run there that my proxies are tied to the PayPal subscription. The payment system should be completely separated especially if they are aware they might have such issues (this happened not the first and not the second time btw.).

So now I am going to drop everything and figure out how I am going to update my DB of 500 proxies and replace it completely, and then manually replace it with every account I run proxy on? You must be kidding me.

But I think the worst happened after I sent them a support email - they went ahead and without even mentioning, canceled all my proxies, making my service unusable and putting me at risk of user churn :/

Yeah you’re not the only one who dislikes their support and proxy quality.

@deki33
ive pinged the owner of storm hopefully he will show up

You're sitting here shitting on Stormproxies but really it's PayPal closing legitimate business accounts... They are getting ridiculously ban happy lately.

He definitely will be trying to come up with a solution because no PayPal is a lot of lost revenue.

storm is great. don't be such an alarmist.

GoGuerilla said:

You're sitting here shitting on Stormproxies but really it's PayPal closing legitimate business accounts... They are getting ridiculously ban happy lately.

He definitely will be trying to come up with a solution because no PayPal is a lot of lost revenue.

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I think you didn't get that this has nothing to do with PayPal.
I wouldn't be "shitting" here if they took the matter to their hands a long time ago - as I mentioned in my original post, this is not the first, nor the second time it happened and forced me to literally drop everything and waste time playing with this and setting up everything over again (p.s. this shouldn't even be my headache).

If he is aware PayPal dislikes his business and there is a chance all the active subscriptions will be revoked, then he can simply detach the payment system from having anything to do with the proxies management - simple.
Just because someone's subscription is over (or hey - someone payment fails due to their bank blocking it - consider that!), you shouldn't just revoke all the proxies, especially if that wasn't user fault. In situations like these, you could preserve those and simply let the user pick up new subscription/re-subscribe, allowing him to keep his current proxies (along with IPs, usernames and passwords).

So instead of sending a user a few day notice that sounds like this:

"PayPal is giving us trouble so we will be revoking your subscription along with all the proxies you had with us. Have fun resubscribing to our service and setting up everything over again."

They could something like:

"Hey, PayPal makes troubles so we going to cancel your current subscription but rest assured - you will keep your current proxies so no headaches for you. Once we are back up and running with a new payment system, we will ping you here and you will have 3 days to resubscribe or we will cancel the existing proxies."

Why no one did that? No idea.

Common sense it's not so common these days.

Is this really an answer from the StormProxies owner? That doesn't sound convincing, isn't it?

deki33 said:

Hello, I'm from Storm Proxies.
There was no other way then what we did.

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Of course, there is. If you only read my message...
I will repeat one more time: I don't blame you for having issues with PayPal - I get that. What I don't get is, why the hell do you slash everyone's proxies if you could simply keep them and let the user resubscribe so no one has a headache.

deki33 said:

Some clients like to talk with us and ask for what they need - and we help them, others prefer to go around and complain.

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deki33 said:

If you need official support about your product with us - please use the contact form at the Storm Proxies website.

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I did countless of times. Same, robotic replies. Feels like I am talking to a wall.

This service is a joke.

well i didnt say it would end well, but i tried.
and no im not aff to him in any way

So who did you go to?

if i remember correctly stormproxies also accept btc manually ask them and they will do it

kelvin.thechamp said:

if i remember correctly stormproxies also accept btc manually ask them and they will do it

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If that's true, that's raises even more question why do I need an active PayPal subscribtion in order to keep my proxies assigned to me. If they can issue me the proxies without PayPal, then for all this time they were bullshitting me.

I am not aff to anyone, not even used Storm Proxy trial and all I can say its their business.

Proxies costs servers to be maintained, if you think that this is a magic trick then you should live in a distorted world.

You could had MOVED to other payment such as crypto or blablabla, its like I am telling you to not pay in bank transfers and you could pay in other ways but you just ignore it for your own sake.

Never invest more than you can afford to lose neither put all eggs in a basket, or do it with the mindset that maybe if things happen you will be on the place you are now.

My 2 cents, try to reach them with other payment gateway and they said they can probably add you manually.

I am not affiliated, not even a user, not earning a cent and nobody asked me for this, but to talk in this way you are talking while I think they are having some major losses and servers aint free its kind of disrespect because they seem to not be scamming.

@BrazilianBusinessman looks like reading comprehension is not your strongest asset.

I will repeat myself 3rd time - they have a design problem within their system that could be EASILY solved. Right now, the moment the subscription ends or the payment does not reach their PayPal, they will automatically revoke ALL the proxies you have with them. Given the fact they have issues with PayPal (which are understandable and I don't blame them for it) it's a common sense they should fix this issue and don't revoke your proxies immediately and perhaps have 4-5 day period so they can replace PayPal account and let you resubscribe again, keeping the proxies you had in previous subscription.

The solution is THAT SIMPLE.

deki33 said:

I will not check this thread anymore, as there is really nothing we can do.
If you need official support about your product with us - please use the contact form at the Storm Proxies website.

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You started good but finishing your reply with such comment is negative behavior from your side , you got good volume of customers from BHW -that's includes me- , and you don't care about customers opinions on BHW ?!

thetrustedzone said:

You started good but finishing your reply with such comment is negative behavior from your side , you got good volume of customers from BHW -that's includes me- , and you don't care about customers opinions on BHW ?!

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We offer support to our clients via the support desk.
Going into ego fight discussion is a waste of time for both sides.
If you are the customer and have any feedback - simply email us and we will talk.
If you want to show your super smart self to the rest of the world - keep posting here.

deki33 said:

If you want to show your super smart self to the rest of the world - keep posting here.

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about me as a customer before i never had any issue with you tbh and you are good service for your prices , i posted my opinion and not to get attention if want to to get attention there's a lot of better ways i could do , attacking your clients personally instead of discussing clients opinions is childish action , don't post here if you have such mindset .

@deki33 perhaps you could share your feedback about the solution I proposed?

unfinishedsenten said:

@deki33 perhaps you could share your feedback about the solution I proposed?

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I completely agree with your proposal.
We are using amember software for client management and our technical team has emailed them about adding the feature you suggested.
The idea about feature sounds easy, but how to put it practically into software depends of the company who made that software.

@deki33 why don't you write your own software to manage it? This is literally a week of dev team of two - something I believe you can afford resource wise.