spyfu really great for seo
- Thread starter jackin
- Start date
goodseoman
Power Member
- Jul 1, 2010
- 612
- 344
My story,
On January 27, 2013 I bought monthly package of $79/month and found out it's useless for me within few hours later.
Their data is poor and sucked compared with semrush or many others (which i have used).
Based on what they claimed here:
http://www.spyfu.com/videos/30-day-money-back-guarantee
i sent a refund request to all of their contact mails, not 1 but 3 mails to their support, sales, and press division.
for the first time i got this:
Thank you for contacting SpyFu support! We strive to answer all questions within 24 hours, except on weekends.
If it is during our business hours (8am-5pm mountain standard) you can also reach us on livechat. Once you're logged into SpyFu the livechat link should be in the footer of most pages.
Nothing happened and after few days i sent more mails. They just ignore it. I guess they filter and they are scared of all mails which tittle related to "refund". If not, why they dont respond to the later ones except for the first.
It's has been 30 days.
They just kept silent and the money too.
i have to change my CC due to their illegal second charge of $79
will file a report to ripoff
Just stay away from spyfu and use your money somewhere else.
best,
On January 27, 2013 I bought monthly package of $79/month and found out it's useless for me within few hours later.
Their data is poor and sucked compared with semrush or many others (which i have used).
Based on what they claimed here:
http://www.spyfu.com/videos/30-day-money-back-guarantee
i sent a refund request to all of their contact mails, not 1 but 3 mails to their support, sales, and press division.
for the first time i got this:
Thank you for contacting SpyFu support! We strive to answer all questions within 24 hours, except on weekends.
If it is during our business hours (8am-5pm mountain standard) you can also reach us on livechat. Once you're logged into SpyFu the livechat link should be in the footer of most pages.
Nothing happened and after few days i sent more mails. They just ignore it. I guess they filter and they are scared of all mails which tittle related to "refund". If not, why they dont respond to the later ones except for the first.
It's has been 30 days.
They just kept silent and the money too.
i have to change my CC due to their illegal second charge of $79
will file a report to ripoff
Just stay away from spyfu and use your money somewhere else.
best,