Rofl! Wish I found this thread before I purchased from them. Man, their support really sucks! I bought on Saturday AM, and I still do not have my server. Wtf?
Oh yeah Buddy! That should have been my red flag right there. It took them around 4 or 5 days to get my server online. When support finally answered my ticket they told me they were waiting on an available node.
So 5 days later great it was online, and I didn't have any more problems at all for one month. The day my server went down I noticed a pop in the tray bar stating to please activate my copy of windows. Wtf! You mean to tell me I was paying an extra $20 a month for a trial version of windows.
This pissed me off... But since these guys work out of Russia I really didn't want to make them angry and just be like F*** You. So I bit my tongue and slowly worked it out with the support guy named Kevin. Who never actually answers your question, but who instead replies with one sentence every 12 hours or so. Anyway, it took them 5 more days to get me back online, and to make up for the disturbance in my service they extend my billing cycle a little bit longer. I thought that was nice even though they never admitted to not activating my copy of windows.
Oh, and the thing that really made me frustrated is that they had to reinstall the OS and give me a new IP address and all. Telling me sorry we were unable to save any of your data since the entire node was corrupted. Lmao!
Ok cool, I have had your service for one month and all of these problems. At this point I was vulgarly expressing my anger to the support. Anyway, to make a long story short. It all happened all over again for the second time this month in August. The exact same thing all over again!!! I am still waiting for my server to come back online, and it has now been 4 days.
Tired of the bullshit I contacted
http://xsserver.eu and asked if they allow Xrumer, and they replied very fast telling me that it is fine. It took them like 3 hours to have my server online after purchasing the $35.00 a month plan. I am also using a few private proxies just to make sure i don't have any issues with complaints. I guess only time will tell.