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Something Good 2 Say about GoDaddy.

Discussion in 'Domain Names & Parking' started by Alpha7, Nov 26, 2013.

  1. Alpha7

    Alpha7 Junior Member

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    On another thread I told of the problem I had using a discount code w/ GoDaddy & of the "canned" response I received that sounded like they never even read the support ticket. Finally, I decided it wasn't worth the time & gave up. Well, I received an email asking me to reply w/ the screenshots of the invoice showing the errors, which I did.

    GoDaddy responded telling me to re-submit & they will refund the difference. (Since I can't use the code a 2nd time it has to go thru @ regular price 1st.)

    Just goes to show - make copies so you have proof.
     
  2. ArtVandelay

    ArtVandelay Power Member

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    Eh... I wouldn't really call that 'something good.' I'd call that something bad that was rectified and made neutral (minus the headache and inconvenience) through what should be standard business practices.

    I agree with your moral of the story though.
    Sometimes you need to be extra sure to make copies. It depends on who you're dealing with.
    With GoDaddy, I'd make damn sure :)
     
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  3. Alpha7

    Alpha7 Junior Member

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    You r correct. I just get tired of being critical all of the time, but I've learned 2 succeed in life u must always b on watch & cover your a**!
    Not really a "win" when you r just getting what was rightfully yours 2 begin with.
     
    Last edited: Nov 26, 2013