Some thoughts about your facebook agents

Neway Marketing Agency

Neway Marketing Agency

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Hello BHW.
I know there are many reputable agents out there with excellent service quality, and may also be the agent you are cooperating with.
Therefore, can you share more problems and difficulties that you encounter when using the agent's services?
Could you encounter problems using their services? This can help agents like me improve and bring satisfaction to customers.
- Could be service, response speed, commonly used account type, proxy, vps,...
THANKS A LOT .
 
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I think the competition is increasing and so the quality of agents' accounts has also increased a lot, that is no longer a problem but what we need is speed of support when we need it. immediately because Facebook has too many problems happening every day.
 
hello neway agency ! There are so many problems with agents and we have a lot of trouble choosing, I will test the services of 2-3 agents with a small budget every day before trusting them completely.
 
Neway Marketing Agency said:
Hello BHW.
I know there are many reputable agents out there with excellent service quality, and may also be the agent you are cooperating with.
Therefore, can you share more problems and difficulties that you encounter when using the agent's services?
Could you encounter problems using their services? This can help agents like me improve and bring satisfaction to customers.
- Could be service, response speed, commonly used account type, proxy, vps,...
THANKS A LOT .
Click to expand...
If on a scale of 10, I would rate you 8 points, so please support customers better to make them truly satisfied.
 
There were a few agents whose support team felt annoyed with us, we paid for everything and got annoyed in return.
 
Yun liana said:
There were a few agents whose support team felt annoyed with us, we paid for everything and got annoyed in return.
Click to expand...
We can try to cooperate, I think I can change your assessment
 
We always put customers first, 1 project even has 1-2 technicians supporting even if you do not have a large budget.
 
Support speed/reply speed is important. But the most important for clients I think is the value of the account. If you reply fast but the core problem is not fixed, accounts are not replaced so that they can continue their work and make conversions, they will lose profit and so do you
 
I think they should have better customer support. Once I was working with an agency and their response was very late and had to wait for hours. They should response and resolve the issues of clients on time.
 
Neway Marketing Agency said:
Hello BHW.
I know there are many reputable agents out there with excellent service quality, and may also be the agent you are cooperating with.
Therefore, can you share more problems and difficulties that you encounter when using the agent's services?
Could you encounter problems using their services? This can help agents like me improve and bring satisfaction to customers.
- Could be service, response speed, commonly used account type, proxy, vps,...
THANKS A LOT .
Click to expand...
Most long-standing agents or new agents are changing and updating daily to meet customer needs.

If that agent doesn't really do a good job, I think their customers will also look for a more suitable agent.

Every dealer has its own small flaws, even diamonds have their own flaws, so incidents are not desirable but we need to know how to solve them properly.
 
Currently, I see many people trying out experiences with various agencies
 
The most important thing is the quality of the account, the agent's service is to bring the account to the customer, the account must really be good to satisfy the customer. And equally important is responding and fixing errors quickly to bring the most wonderful experience for customer
 
I once worked with an agent and had a bad experience. Due to the huge time zone difference, when I had a problem and needed support from them, their staff was not present at that time, plus some other small things so I decided to change to another agency, and luckily everything is fine now.
 
khalishaleroy said:
I once worked with an agent and had a bad experience. Due to the huge time zone difference, when I had a problem and needed support from them, their staff was not present at that time, plus some other small things so I decided to change to another agency, and luckily everything is fine now.
Click to expand...
yes, we appreciate the quality of service to our customers, we are happy that you found a suitable agency that can grow your business.
 
Black Hat Earth said:
Most long-standing agents or new agents are changing and updating daily to meet customer needs.

If that agent doesn't really do a good job, I think their customers will also look for a more suitable agent.

Every dealer has its own small flaws, even diamonds have their own flaws, so incidents are not desirable but we need to know how to solve them properly.
Click to expand...
That's right dude, great answer, everything has its flaws and what needs to be done is to fix them.
 
Neway Marketing Agency said:
Hello BHW.
I know there are many reputable agents out there with excellent service quality, and may also be the agent you are cooperating with.
Therefore, can you share more problems and difficulties that you encounter when using the agent's services?
Could you encounter problems using their services? This can help agents like me improve and bring satisfaction to customers.
- Could be service, response speed, commonly used account type, proxy, vps,...
THANKS A LOT .
Click to expand...
As I know, it's about the quality of the ad acount. This issue can't fix but fix many times haizz
 
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