Social marketing accounts

A

alwayslistening

Registered Member

Jul 13, 2013

97

5

• Jan 25, 2019

• #1

Anyone doing social marketing for brands with a decent volume of clients? Do you deal with charge backs ever? Wondering how this works as the service is not tangible and results not guaranteed. If someone was to open a charge back case how are you handling it?

 

Dillon

Power Member

Jan 12, 2018

517

423

• Jan 25, 2019

• #2

You should never have a problem with chargebacks unless you're adding them no value.

And with an Agency, you should always Contract your work don't just say "Send PayPal and I'll do the work"

Hope this Helps.

 

A

alwayslistening

Registered Member

Jul 13, 2013

97

5

• Jan 25, 2019
• Thread Starter Thread Starter

• #3

Dillon said:

You should never have a problem with chargebacks unless you're adding them no value.

And with an Agency, you should always Contract your work don't just say "Send PayPal and I'll do the work"

Hope this Helps.

Click to expand...

How many clients per week are you doing? When you do volume you're going to have problems no matter what, its just math. My question is has anyone dealt with chargebacks and how the bank views the service you provide. There is no tangible evidence you did much...

 

Impulse

Elite Member

May 20, 2016

3,410

3,124

• Jan 25, 2019

• #4

Thread Moved​

 

Runitt

Junior Member

Sep 11, 2017

140

23

• Jan 27, 2019

• #5

Just make sure you have a contract in place and provide exactly what the client will expect/paid for. I have ran into clients that feel as if they don't need to pay the other half of the retainer. All I do is tell them to ready the contract.