I bought this machine about a year and a half ago. When I first got it, it was amazing. I could run anything on max settings flawlessly and it was fast as lightning. I beefed it up a bit over stock when I bought it. $2,500 machine. Over the past 3 months, I've been on the phone with their tech support at least 6 times with a new issue. Repair techs have been to my house 4 times now to replace the motherboard, both hard drives and the optical drive and video card. The machine still wont work the way its supposed to. My mouse drags and is choppy in modern games. My audio shuts off and comes on randomly depending on what happens if the computer shuts down. They are now trying to get me to send them my computer and let them screw with it for a week to repair it. Utterly ridiculous. That I should go without my main work computer for a week while these tools try to figure out how to fix their own garbage. This is by the worst computer I've ever owned in my life. I've honestly had $500 laptops run better for 5 years and still going strong and this piece of junk has been nothing but issues. In my opinion I'd hope nobody wastes their money on this complete paper weight in the future.