@smmcost users are complaining about your support. Is there anything you can do to help?
Dear BHW Community,
We’ve noticed some comments as SMMCOST that we would like to respond. With over 156 million orders processed, customer satisfaction remains our top priority. We are committed to providing a transparent and efficient support system, which we have automated and optimized with AI to ensure every customer request is tracked and resolved promptly.
It’s important to understand that the social media industry is ever-changing, with platforms frequently rolling out planned or unplanned updates. We strive to adapt quickly to these changes, and while occasional issues may arise, our focus is on resolving them with the highest level of dedication.
We highly value the feedback from our REAL customers here on BHW. Whether positive or negative, your insights are crucial for us to continuously improve our services. Based on your feedback, we have implemented a 24/7/365 AI-powered support system via Telegram, in addition to WhatsApp AI Support and Ticket support, ensuring over 99% uptime and quick response times. Additionally, as seen in our BHW thread, we’ve assigned special permitted supervisors to assist any user experiencing issues.
Please note that this message is not intended as a sales pitch but as a response to some unfounded claims made by individuals who are not our customers. We deeply appreciate the constructive criticism from our real clients, as it provides us with invaluable data for refining our processes.
While managing millions of orders, minor errors may occur, but our commitment to rectifying these issues is unwavering. We apologize for any disruption this may cause to the community and hope to contribute more positively in the future.
We extend our sincere thanks to all our genuine customers who help us grow and improve our communication infrastructure.