I have been hearing from several people explaining that Shopify is freezing their funds for 120-180 days. Many people completely new to ecommerce who have no prior history with Shopify. The problem is majority of these account freezes are I think due to an AI bot finding some issue. Problem is that appeals almost never work, regardless of how legitimate they are.
I have run into this issue on one of my stores and Shopify is some how not articulate the reason for the payout freeze.
They are doing this to people with families etc and I think it's absolutely immoral and majority of the time completely unjustified.
As a result i am thinking of starting a petition for Shopify to take responsibility for these issues.
Y'all think I should do this? Hopefully it will make Shopify change the way they treat their merchants for the better.
I literally couldn't pay rent this month because of the unexpected freeze.
Btw - I have a friend that used to work in Shopify's risk department.
Though he wasn't in any high position but he believed Shopify holds merchants money and uses it for interbank lending.
Not sure whether he's right or not but I wouldn't be surprised...
I have run into this issue on one of my stores and Shopify is some how not articulate the reason for the payout freeze.
They are doing this to people with families etc and I think it's absolutely immoral and majority of the time completely unjustified.
As a result i am thinking of starting a petition for Shopify to take responsibility for these issues.
Y'all think I should do this? Hopefully it will make Shopify change the way they treat their merchants for the better.
I literally couldn't pay rent this month because of the unexpected freeze.
Btw - I have a friend that used to work in Shopify's risk department.
Though he wasn't in any high position but he believed Shopify holds merchants money and uses it for interbank lending.
Not sure whether he's right or not but I wouldn't be surprised...
