1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Setting up an estore... am I in over my head?

Discussion in 'Offline Marketing' started by instagator, Aug 28, 2012.

  1. instagator

    instagator Newbie

    Joined:
    Jul 23, 2012
    Messages:
    27
    Likes Received:
    3
    I just agreed to make a wordpress eCommerce store for a client (I'm using elegant themes) and when it came to price I suggested $200 (I was originally doing these sites for free, just going off hosting commisions). There are maybe 15 items and the woman is crazy. I'm not getting hosting commission. Should I go through with the deal or am I not experienced enough/not worth it for the money?
     
  2. 67731

    67731 Regular Member

    Joined:
    Aug 27, 2011
    Messages:
    231
    Likes Received:
    47
    Occupation:
    SEO TECH - Looking to work for myself. . .
    Location:
    Las Vegas NV
    Dude I deal with clients all day.... Pass on the crazy ones and save your self the pain!

    Sent from my PG86100 using Tapatalk 2
     
    • Thanks Thanks x 1
  3. spmcnerd

    spmcnerd Regular Member

    Joined:
    Dec 20, 2010
    Messages:
    309
    Likes Received:
    106
    Go for it. IMO a lil low at 200 using Elegant+cart
    If you already sensed crazy maybe extend your times and establish change orders in contract.
    Twenty bux her to death if she goes sour.
    Personally it's my friends/family that get me pissy...
     
  4. carlikito

    carlikito Regular Member

    Joined:
    Dec 28, 2009
    Messages:
    350
    Likes Received:
    214
    Just get the job done as soon as possible. Fullfill your part, finish the site, collect your money and move on. If she wants more changes, customizations, whatever...charge accordingly.

    Next time either charge more money or turn down the client BEFORE you agree to do the work. It's bad business to bail out on a project you agreed to do.
     
  5. prowler

    prowler Newbie

    Joined:
    Jan 9, 2010
    Messages:
    28
    Likes Received:
    2
    Occupation:
    Business Owner
    Location:
    Chandler, AZ
    You need to deliver what you agreed to however you can do the following:

    Tell them your busy and the project will take a long time to deliver so the contract would need to be updated. Then if they need it done quick, be more than professional and provide a full refund + apology and provide one of your competitors who has better rates than you who can deliver.

    That way they won't post negative feedback about you, we all get backed up and providing customer service like this should not hurt you. Then, if they still want to use you, you have a lot more time to get the project done. "Try and get it done ahead of time". Based on your expirence with this person you can choose to work with them in the future or not.

    I've been in this situation more than once and it sucks, the above way works best which I wish I had known even a year ago.

    Good luck!
     
  6. Desertfox

    Desertfox Regular Member

    Joined:
    Nov 13, 2011
    Messages:
    200
    Likes Received:
    37
    Occupation:
    Sysadmin
    Location:
    Europe
    My expirience also.
    Let the crazies go...
    Trust me: its not worth in the long run!
     
  7. SavyCon

    SavyCon Regular Member

    Joined:
    Jun 25, 2012
    Messages:
    259
    Likes Received:
    86
    Location:
    Taha'a
    Unless it's your first client, pass on it. Will she give you referrals? Is it good for your portfolio? Are you spending more than 4 hours working on it? IMHO it's not worth the headache. Pass and go for others.
     
  8. Tangy

    Tangy Regular Member

    Joined:
    Jul 31, 2012
    Messages:
    233
    Likes Received:
    82
    Location:
    Vancouver
    There's a lot of decent advice in this thread already, but I'll jump in to agree that:

    a) You should never take on crazy clients unless they are paying you exceptionally well or you are very desperate for work, and

    b) You should be charging far more than $200 to set up an entire e-commerce store for someone.

    Remember - she's going to come back the second she wants a product added or something changed, and you should be charging her for this at a respectable hourly rate.
     
  9. 75INZ

    75INZ Regular Member

    Joined:
    Jan 4, 2010
    Messages:
    424
    Likes Received:
    441
    Curious, should the fact that OP is using wordpress to set up the e-commerce store, rather than designing one himself, mean that a person should be charged more or less or the same as setting up a commerce store from scratch?
     
  10. dennis_797

    dennis_797 Registered Member

    Joined:
    Jun 25, 2012
    Messages:
    69
    Likes Received:
    11
    75Inz, when selling your sites focus on the benefits to the persons business that the site will provide, thats all they care about. If you can increase their profits by x% then they will not care if it is custom build or from a template.

    That said, if you are using a template you can complete the site more easily, which gives you more flexibility to negotiate down if necessary.
     
    • Thanks Thanks x 1
  11. jackens

    jackens Newbie

    Joined:
    Aug 4, 2012
    Messages:
    34
    Likes Received:
    10
    I think you go through with this deal. Crazy clients are the best experience you may have. You can learn a lot and avoid many mistakes in the future.
     
  12. darkhat99

    darkhat99 Regular Member

    Joined:
    Mar 2, 2012
    Messages:
    488
    Likes Received:
    37
    Occupation:
    Student
    Location:
    Bangladseh
    you are heading in the wright way.....I support this....
     
  13. stratocentric

    stratocentric Junior Member

    Joined:
    Mar 12, 2012
    Messages:
    122
    Likes Received:
    35
    An e-commerce site for $200 is insane. Wordpress +just about any e-commerce plugin will only give you fits in the end. Use cart66 if you must (Cost around $75). SSL certificate will be around $50 to $60 as well. WP-Ecommerce and Tribulant have major problems so try to avoid using them if possible. I would call 10 more clients and get a better project. Up your prices!