My sescout account has been broken for months. I think they stop tracking free customers that haven't been paying for too long.
SEScout seriously SUCKS. Its a shame, because I really enjoy their UI. If you search on here, you'll see tons of threads talking about how people are paying and it doesn't work. What a scam. I'm actually really surprised that people aren't coming together to do large scale charge backs to get them shut down.