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ServeDome Down?

Discussion in 'Web Hosting' started by islandman1010, Dec 7, 2010.

  1. islandman1010

    islandman1010 Elite Member

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    Hi,

    Anyone using servedome in The Netherlands. My sites have been down for 2 days and they are not answering tickets. I can only get into my VPS control centre and boot the server but nothing happens. Cant get into cpanel or ftp at all. I know they are based in Singapore but I use their offshore NL hosting. Cnat find a phone number either.

    Thanks
     
  2. Derik

    Derik Regular Member

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    I am with servedome and had nothing but problems.
    they have changed their service ip and you have to change the nameserver ip now to get your sites up.
    they downtime is 99.9% not the uptime.
    i sites was down over 5 days last month itself, they said technical fault, change of node, or ddos attack.
    run away from them
     
  3. Dellius

    Dellius Junior Member

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    Just cross your fingers and hope for the best.

    Alternatively, see what saved emails you have from them, get their phones from there and call them.
     
  4. islandman1010

    islandman1010 Elite Member

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    Did they send you the new IP to change it to?

    Ive had nothing from them. I can get into support panel but nobody replies.
     
  5. Derik

    Derik Regular Member

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    well yes they did sent the new IP to change, they do respond to the tickets, i still had a hard time dealing with them. support is alright, but service they give is sh##t