Username: @serheg
Please create your Dispute title using the format in the description below. @serheg vs. @GROWBY
Are you the buyer or seller? Buyer
What is the date the incident took place? Mar 11, 2026
What is the name of the accused? @GROWBY
Did you encounter the accused on BlackHat World? Yes
Have you started a chargeback with your bank or a Dispute with the payment provider over the transaction? No
Have you contacted the accused via DM (direct message) here on BlackHat World? Yes
Have you informed the accused of the Dispute? Yes
Please add the URL (link) to the location the transaction took place here on BlackHat World.
https://www.blackhatworld.com/seo/g...cashback-on-every-valid-dollar-spent.1775389/
What product category best describes the product/service involved in your Dispute? Account rental
What is the USD amount involved in your Dispute? $500
Please describe the reason for submitting a Dispute, in detail.
On March 10, 2026, I found GROWBY's sales thread on BHW and contacted him via Telegram (@GrowbyAds) as listed in his thread. I requested a Google Ads agency account for a $500 budget.
March 11 — I paid $500 USDT (TRC-20) to his wallet. He provided access to Account #1 (ID: 527-500-3339) but did not disclose it was a shared account with dozens of other clients' campaigns. I paused some campaigns thinking they were spending my budget — a standard reversible action in Google Ads. All changes were reverted (confirmed in Google Ads change history as "Hoàn tác"). The account was then suspended by Google for Malicious Software policy violation — caused by other clients' landing pages, not by my actions.
GROWBY charged me a $400 "fine" for pausing campaigns, later increased to $423 with no explanation. Google does not charge fees for pausing campaigns — this is a free platform feature.
He then provided 3 more accounts — Account #2 (990-496-2211), Account #3, and Account #4 — all of which were also suspended.
After 10+ days: zero impressions, zero clicks, zero ads delivered. I offered to continue as a client and scale to $3,000/day — he said "I will think about it" and went silent. I requested a full refund multiple times via Telegram — he refused, offering only $77 back ($500 minus his fake $423 fine).
Total: $500 paid, 4 suspended accounts, zero service delivered.
Please detail exactly how you have tried to resolve your issue before now.
I attempted to resolve this directly with GROWBY via Telegram over a period of 10+ days. I requested working accounts, offered to continue as a long-term client with higher budgets, and repeatedly asked for a refund. He refused to refund, insisted on a fake $400-$423 fine, demanded I deposit another $500 before giving access, and eventually stopped responding. I also sent him a DM here on BHW requesting a refund and informing him of this dispute.
What kind of outcome are you looking for from this Dispute?
Full refund of $500 USDT to my wallet.
Please paste any URLs that point to evidence for your Dispute.
https://www.blackhatworld.com/seo/g...cashback-on-every-valid-dollar-spent.1775389/
Please upload any screenshots, videos, or other document files that point to the required evidence.
Please confirm you have sent a DM, here on BHW, to the accused? Yes
Please confirm there has been a 24 hour period between informing the accused of the dispute and right now? Yes
Please confirm that the transaction started on BHW via DM, sales thread, WTB/HAF threads, advertisement or signature. Yes
Please confirm that you have provided evidence of the transaction via URL, screen shot or video. Yes
Please confirm that you have explained what the dispute is about, in detail. Yes
Please confirm you have added all supporting evidence to show that you have a case for a dispute. Yes
By pressing the Submit button on this form, you certify that you have completed every step.
You acknowledge that skipping any of the requirements or failing to attach evidence that supports your case could result in this Dispute not only being deleted, but your account being given a warning. Yes
Please create your Dispute title using the format in the description below. @serheg vs. @GROWBY
Are you the buyer or seller? Buyer
What is the date the incident took place? Mar 11, 2026
What is the name of the accused? @GROWBY
Did you encounter the accused on BlackHat World? Yes
Have you started a chargeback with your bank or a Dispute with the payment provider over the transaction? No
Have you contacted the accused via DM (direct message) here on BlackHat World? Yes
Have you informed the accused of the Dispute? Yes
Please add the URL (link) to the location the transaction took place here on BlackHat World.
https://www.blackhatworld.com/seo/g...cashback-on-every-valid-dollar-spent.1775389/
What product category best describes the product/service involved in your Dispute? Account rental
What is the USD amount involved in your Dispute? $500
Please describe the reason for submitting a Dispute, in detail.
On March 10, 2026, I found GROWBY's sales thread on BHW and contacted him via Telegram (@GrowbyAds) as listed in his thread. I requested a Google Ads agency account for a $500 budget.
March 11 — I paid $500 USDT (TRC-20) to his wallet. He provided access to Account #1 (ID: 527-500-3339) but did not disclose it was a shared account with dozens of other clients' campaigns. I paused some campaigns thinking they were spending my budget — a standard reversible action in Google Ads. All changes were reverted (confirmed in Google Ads change history as "Hoàn tác"). The account was then suspended by Google for Malicious Software policy violation — caused by other clients' landing pages, not by my actions.
GROWBY charged me a $400 "fine" for pausing campaigns, later increased to $423 with no explanation. Google does not charge fees for pausing campaigns — this is a free platform feature.
He then provided 3 more accounts — Account #2 (990-496-2211), Account #3, and Account #4 — all of which were also suspended.
After 10+ days: zero impressions, zero clicks, zero ads delivered. I offered to continue as a client and scale to $3,000/day — he said "I will think about it" and went silent. I requested a full refund multiple times via Telegram — he refused, offering only $77 back ($500 minus his fake $423 fine).
Total: $500 paid, 4 suspended accounts, zero service delivered.
Please detail exactly how you have tried to resolve your issue before now.
I attempted to resolve this directly with GROWBY via Telegram over a period of 10+ days. I requested working accounts, offered to continue as a long-term client with higher budgets, and repeatedly asked for a refund. He refused to refund, insisted on a fake $400-$423 fine, demanded I deposit another $500 before giving access, and eventually stopped responding. I also sent him a DM here on BHW requesting a refund and informing him of this dispute.
What kind of outcome are you looking for from this Dispute?
Full refund of $500 USDT to my wallet.
Please paste any URLs that point to evidence for your Dispute.
https://www.blackhatworld.com/seo/g...cashback-on-every-valid-dollar-spent.1775389/
Please upload any screenshots, videos, or other document files that point to the required evidence.
Please confirm you have sent a DM, here on BHW, to the accused? Yes
Please confirm there has been a 24 hour period between informing the accused of the dispute and right now? Yes
Please confirm that the transaction started on BHW via DM, sales thread, WTB/HAF threads, advertisement or signature. Yes
Please confirm that you have provided evidence of the transaction via URL, screen shot or video. Yes
Please confirm that you have explained what the dispute is about, in detail. Yes
Please confirm you have added all supporting evidence to show that you have a case for a dispute. Yes
By pressing the Submit button on this form, you certify that you have completed every step.
You acknowledge that skipping any of the requirements or failing to attach evidence that supports your case could result in this Dispute not only being deleted, but your account being given a warning. Yes
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