It's clear that you don't know how that workwell it's not like anything of real value was lost here
In that case reward should not sentMaybe the account that has received the award is new and Reddit think it's suspicious
Pure curiosity. What do those awards do in terms of benefits on an account?It's clear that you don't know how that work
Do they have a separate team for payments related queries?Why you don't contact with customer support?