AAW
Senior Member
- Nov 14, 2018
- 1,168
- 886
Hi guys
I've been using rankmath for a while and its been great, it seems that they automatically updated it yesterday or something and its gone SOUTH! Looks like they are coming with a paid pro one, so I don't know if they messed up things with the new update to force the pro one? I suggest that you turn off auto update for now.
No matter what I do, it seems it does not see much, it keeps telling me that the focus kws is not in the beginning or its not in h2, h3 when in fact is it!
Plus, I just don't get their support system, you can't email them, you have to post a ticket and "stupidly" enough their suport ticket is a public forum for everyone to see! I have NEVER seen anything like it, as amatter of fact, with some posted support tickets you could see the poster domain names and their confidential log in info (if rankmath asks them to send this info to help them solve some issues), so be careful not to post anything you don't want 7 billions people to see, LOL.
How can you trust a SEO tool like this when they have NO IDEA how to imrpove their support system or how to make it private? the first thing you do for your customers as a business, you PROTECT THEM, YOU DON'T EXPLOIT THEM.
At this stage, I'm not so sure what to do, I'm starting to lose confidence in this thing.
I've been using rankmath for a while and its been great, it seems that they automatically updated it yesterday or something and its gone SOUTH! Looks like they are coming with a paid pro one, so I don't know if they messed up things with the new update to force the pro one? I suggest that you turn off auto update for now.
No matter what I do, it seems it does not see much, it keeps telling me that the focus kws is not in the beginning or its not in h2, h3 when in fact is it!
Plus, I just don't get their support system, you can't email them, you have to post a ticket and "stupidly" enough their suport ticket is a public forum for everyone to see! I have NEVER seen anything like it, as amatter of fact, with some posted support tickets you could see the poster domain names and their confidential log in info (if rankmath asks them to send this info to help them solve some issues), so be careful not to post anything you don't want 7 billions people to see, LOL.
How can you trust a SEO tool like this when they have NO IDEA how to imrpove their support system or how to make it private? the first thing you do for your customers as a business, you PROTECT THEM, YOU DON'T EXPLOIT THEM.
At this stage, I'm not so sure what to do, I'm starting to lose confidence in this thing.