Hey everyone. I currently develop wordpress themes and I've grown to become very proficient at doing so (30+ sites to date)... HOWEVER.. I'm just not sure how to work out any "kinks" in the sales process to ensure I set my customers expectations of what they're getting. For example... I'm not sure whether I should show my clientele potential themes they can work with from places like themeforest or elegant themes... should I have them scour the internet for sites they like already so I can duplicate the same feel? I'm not sure exactly how I should go about finding out the clients taste in sites? are there any questions I should be asking in specific? are there any questions or comments you use in your sales process to make it smoother for your clientele and stay on the same page for their website? I hate to go back and make small tedious changes... sometimes when I price a job out, it becomes the job from hell when they ask for these small changes all the time. If anyone could help me, I'd be very grateful!