Question for experienced SEO agency owners

IG Professor

BANNED

Feb 22, 2017

4,855

4,567

• Aug 15, 2018

• #1

Before you close a long-term deal, how do you backup yourself from a paypal case?
Are you creating a contract?
Which tool are you using for contract creation?

 

M

Mohamad Zidani

Power Member

Nov 17, 2016

530

65

• Aug 15, 2018

• #2

I don't have any experience in that but i think they use some SEO contract template.

https://moz.com/blog/seo-contract-template-a-verbal-contract-isnt-worth-the-paper-its-written-on

 

D

Deleted member 813988

Guest

• Aug 15, 2018

• #3

PayPal allows you to create invoice where in the 'details and notes' you can (should) add 'no-refunds'.
Create the same in the contract and you can sign a contract with the client via DocuSign

In case there is a dispute or bank chargeback - you have this documents confirming 'no-refunds'.

 

Walt1SUCCESS

Junior Member

Feb 3, 2014

130

83

• Aug 31, 2018

• #4

Uh... I actually write in notes that I abide by PayPal's buyer protection 100%. Makes it easier to close the deal.

If ur afraid of disputes then u probably can't deliver results.

 

Framer

Newbie

Jun 30, 2015

41

7

• Oct 26, 2018

• #5

Payments to Friends of Family are not subject to any refund either...

 

I

Innovative-SEO

BANNED

Apr 29, 2019

19

0

• May 1, 2019

• #6

Yes, use PP invoices with memo rightly filled in.

 

B

Brandon Anicas

Newbie

Jan 15, 2020

5

0

• Jan 17, 2020

• #7

I use pandadoc...having a prefilled template really does help out

 

imaplya

Junior Member

Jr. VIP

Mar 25, 2013

102

17

• Jan 17, 2020

• #8

I recommend a couple things:

1. Don’t sell the promise of higher rankings. Sell links/content/strategy, tangible deliverables.

2. Sign an agreement between your client that makes these deliverables clear.