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Question about dedicated IPs

Discussion in 'Web Hosting' started by Taktical, Mar 27, 2012.

  1. Taktical

    Taktical Elite Member

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    I have a client who's site is hosted on a dedicated IP server. He's been complaining that his emails tend to go into people's SPAM boxes even though he's never done any mass mailings or spammy messages.

    Could the static IP hosting service be causing this? Could it hurt his SERP rankings?

    If not, what are possible causes of this?

    Thanks in advance friends.
     
  2. ugjunk

    ugjunk Jr. VIP Jr. VIP Premium Member

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    This is how emailing works if you use your own server, whenever you purchase a new IP and if you send an email from that IP, it will be marked as spam instantly. You gotta tell people to unspam them. Once few bunch of people does that and if no one complaints about the IP, then the emails would start showing up in the inbox.

    It's only a matter of time until the emails are reaching the inbox.

    Another Important thing that most of the email client read is the subject. Make sure the subject doesn't containing anything related to Make Money online.
     
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  3. Taktical

    Taktical Elite Member

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    Thanks ugjunk,

    That does make sense. Its a normal business email for a tutoring company.

    So I can assume this doesn't affect rankings though?
     
  4. nickk

    nickk BANNED BANNED

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    This is not correct.
    Once you get an IP if it is not blacklisted, and sent an email from a correct setup mail server it will go to inbox. There is no reason to go at spam box.
    As for people they can't "unspam" these. Either there IP has to delisted from blacklist directories the ip has listed either only administrator of mailserver can add an exception at mail filtering in order not to get blacklisted the ip.

    As for ranking, no it will not affect it.
     
  5. ugjunk

    ugjunk Jr. VIP Jr. VIP Premium Member

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    It has nothing to do with your ranking :)
     
  6. muzumbu

    muzumbu Registered Member

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    That is not correct.

    A mail server with a clean IP will always get the emails delivered in the inbox. Also, the Subject has nothing to do with it unless the remote server uses filters based on words. And that is just a dumb measure and more importantly it is desperate.

    Mail servers mark emails based on a number of factors and those above are not.

    OP, here are a couple of things you should do.
    1. Check the multi RBL on anti-abuse(dot)org if your IP is blacklisted one the major RBL's
    2. setup rDNS ( reverse DNS ) to be mail(dot)domain - this usually requires a ticket to the hosting provider.
    3. setup SPF and DKIM ( optional )
    4. Don't send emails to harvested emails ! :) You'll get reported and it's a pita to get out of RBL's

    All of the above are from personal experience as a linux admin.

    Cheers and hope it helps.



     
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    Last edited: Mar 27, 2012
  7. nickk

    nickk BANNED BANNED

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    These are correct. +1 for me,

    Just to add that using content filtering is not to desperate.
    Many top antispam solutions as for example forefront which includes also cloudmark uses content filtering.
     
  8. muzumbu

    muzumbu Registered Member

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    I'm speaking from my experience :)

    Adding content by words filtering is actually pointless IMHO as it can be bypassed easily.

    1. Just add a space in the wo rd
    2. replace once char w0rd
    3. add images instead of the actual word.

    Trying to keep up with these techniques means keeping an up to date list of possible words. Means a lot of text to be parsed which adds pointless cpu usage / complexity to the server. These days a good 2-3 RBL's are all it takes to keep spam to the limit.

    I don't mind receiving a couple of spam emails in my inbox as long as I get the right ones without issues.

    Cheers.
     
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  9. nickk

    nickk BANNED BANNED

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    No you did not understand.
    Cloudmark for example has build in content filtering. You can't set words. IT is not open source and noone knows how exactly it works but it actually does.
    I am talking with my experience too since i administrate over 40 exchange (dag) servers and more than 4000 mailboxes :)
     
  10. muzumbu

    muzumbu Registered Member

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    :) Thanks for the info. Didn't know about them. I actually don't do MS, only linux.

    And I think we should stop here. No point in highjacking the OP's thread.

    Cheers.
     
  11. Taktical

    Taktical Elite Member

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    thank you, this is great info

     
    Last edited: Mar 28, 2012
  12. kvchosting

    kvchosting Jr. VIP Jr. VIP

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    Setup rdns spf and dkim for the domain name and IP and emails should go to inbox

    However the delivery also depends on fonts and contents as well