Proxy-Hub No Response in Days - Bad Support

J

jmcgoose

Junior Member
Joined
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I have been waiting 5 days now for a reply to my support ticket. I need replacement for dead proxies that I haven't been able to use since submitting ticket.

This isn't the first time support has taking long time to reply.

Anyone else having trouble contacting support?
 
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SPPChristian said:
there is another thread here regarding simillar issues with PH:
Click to expand...

Thanks. You mention in that thread that extremeboy is affiliate but I believe he is owner of proxyhub and he has been logging into BHW recently.

I hope extremeboy is not ignoring these issues.
 
Last edited:
generally they are spot on only recently have things been delayed maybe staffing issues duno
 
probably they a short on staff because of the holidays. Saw the same bad response times on hosting providers/datacenters in this period. Almost the same thing as in the Christmas period
 
odd - i got a pm from extreemboy but he hasnt replied here
so im going to post his reply - because i advert proxyhub for them in my my sig

http://proxy-hub.com/backend/announcements.php?id=2

We are on vactions
Hello to All of you
Hope so all are fine :)
We like to inform you that our whole team is on yearly vactions so proccessing
tickets,emails etc could take longer than normal so please be patient thanks.
More than 1 week we are on it.
Reggards
Proxy-hun Owner
Saturday, August 17, 2013
Click to expand...
http://proxy-hub.com/backend/announcements.php?id=2

Back now from Vactions!
Hello to All of you
Hope so all are fine :)
We like to inform you that our whole team is back to work
now fully and thanks for your cooperation.
All things will be sorted in some days thanks.
Regards
Proxy-hun Owner
Saturday, August 24, 2013
Click to expand...
Click to expand...
 
jmcgoose said:
Thanks. You mention in that thread that extremeboy is affiliate but I believe he is owner of proxyhub and he has been logging into BHW recently.

I hope extremeboy is not ignoring these issues.
Click to expand...

no, extremeboy is just an affiliate not the owner ...
 
we just advert there products we arnt part of it
you will need to contact them directly
 
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