Problems changing avatar

Discussion in 'BHW Beta Testers' started by Katmaster, May 19, 2016.

  1. Katmaster

    Katmaster Registered Member

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    My avatar diasappeared so i went to update. It loaded a new file but then I wanted to change that and couldn't.
    Firefox
     
  2. sashablack

    sashablack Elite Member

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    make sure its 200x200 and wait until it uploads before you click on save....also make sure its jpg :)

    -Sasha
     
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  3. Katmaster

    Katmaster Registered Member

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    Also the avatar pic is cut off.
     
  4. sashablack

    sashablack Elite Member

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    ist the avatar the one u have now? make sure its 200x200px

    -Sasha
     
  5. Katmaster

    Katmaster Registered Member

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    Aight I changed it. I didnt get the error message before thou.
     
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  6. Apricot

    Apricot Administrator Staff Member

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    Have you sorted this now or are you still having issues changing the avatar?
     
  7. REEND

    REEND Newbie

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    In my case for example, I just changed my avatar without any problem.
    I think that the problem was the resolution of the image, that have to be 200x200.
     
  8. trafficsource

    trafficsource Power Member

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    firstly tried to upload bigger size avatar than 50KB, but now its 25KB but still says: Your avatar's file size is too large. Please upload an avatar no bigger than 50 KB.
     
  9. mojito56

    mojito56 Registered Member

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    This happens if your picture isn't a .jpg
     
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  10. trafficsource

    trafficsource Power Member

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    Yes, thank you.
     
  11. JamesAlmeida

    JamesAlmeida Newbie

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    Thanks for this! Newbie here.