Hi All,
Over the last few years (more than 10 years working with Facebook), I've never seen anything like it like I'm seeing now.
In summary, I have always seen a drop in reach, it is temporary that could last weeks or a month, sometimes when stop publish or changing the domain of the site, the problem solved, but behold, for more than a year I have been having a serious problem without solution and now it has reached the worst, 99% of the reach lost!
It all started in November 2023 when I started to receive week after week alerts of publication violations, I asked for an appeal and all the publications came back, after 2 months the reach dropped, publications usually reached 20-40 thousand people, they started to reach 10 thousand people, after a few more months in 2024, I started receiving alerts again about publications violations and receive one warning that my account was sending spam, all fake, facebook's algorithms and AI are crazy.... I also received a sexual content warning on my profile account for sharing a meme post on my profile in 2011 (over 10 years)
In the last few months my reach has dropped to between 1000 to 4000 people, and I've noticed that the reach has dropped on any page where I post.
When complaining to facebook support, they said that there was no vioaltion or problems, but it could be a "shadowban"... I was amazed, Facebook admitting that it applies shadowban... Support said they couldn't help me because Facebook support is changing at the end of the year and only the measurement and technical team could check and solve it.
After insistence and contacts, all they told me was that these punishments, as unfair as they were, were recorded on the pages and as I am the only administrator, what they suggested to me was to create a new account or put new people as an administrator on the account and that this would solve the problem... I've never seen anything like it, I haven't done it yet, because I know it's complicated to create a new account nowadays.
To make matters worse, in the last month the reach has dropped again, now it is around 500 to 1500 people per publication, this on a page with 1 million followers that has existed for 10 years and has always had a reach above 30 thousand people per publication and last year it was still at 20 to 30 thousand.
With this I wanted to know your opinion, if you know how I can solve it and whether or not I should follow the suggestion of the facebook team to get a new profile to manage the pages.
Thanks,
Over the last few years (more than 10 years working with Facebook), I've never seen anything like it like I'm seeing now.
In summary, I have always seen a drop in reach, it is temporary that could last weeks or a month, sometimes when stop publish or changing the domain of the site, the problem solved, but behold, for more than a year I have been having a serious problem without solution and now it has reached the worst, 99% of the reach lost!
It all started in November 2023 when I started to receive week after week alerts of publication violations, I asked for an appeal and all the publications came back, after 2 months the reach dropped, publications usually reached 20-40 thousand people, they started to reach 10 thousand people, after a few more months in 2024, I started receiving alerts again about publications violations and receive one warning that my account was sending spam, all fake, facebook's algorithms and AI are crazy.... I also received a sexual content warning on my profile account for sharing a meme post on my profile in 2011 (over 10 years)
In the last few months my reach has dropped to between 1000 to 4000 people, and I've noticed that the reach has dropped on any page where I post.
When complaining to facebook support, they said that there was no vioaltion or problems, but it could be a "shadowban"... I was amazed, Facebook admitting that it applies shadowban... Support said they couldn't help me because Facebook support is changing at the end of the year and only the measurement and technical team could check and solve it.
After insistence and contacts, all they told me was that these punishments, as unfair as they were, were recorded on the pages and as I am the only administrator, what they suggested to me was to create a new account or put new people as an administrator on the account and that this would solve the problem... I've never seen anything like it, I haven't done it yet, because I know it's complicated to create a new account nowadays.
To make matters worse, in the last month the reach has dropped again, now it is around 500 to 1500 people per publication, this on a page with 1 million followers that has existed for 10 years and has always had a reach above 30 thousand people per publication and last year it was still at 20 to 30 thousand.
With this I wanted to know your opinion, if you know how I can solve it and whether or not I should follow the suggestion of the facebook team to get a new profile to manage the pages.
Thanks,
