Problem Switching DNS

I have contacted my server service provider but they are being pretty slow on getting back to me today so thought I would see if anybody else has had this problem before.

Yesterday, I had a site on one of my shared hosting accounts. The site went viral and used up 50% of my months bandwidth in a night so I decided to switch the site to my server instead.

So I login to namecheap, set my DNS to (I am with mediatemple):
ns1.mediatemple.net
ns2.mediatemple.net

This morning, I wake up, my site is down to all (Not just me), so the DNS must have changed from my shared hosting.

So I login to Plesk on my server, remove the addon domain and re-add it and get a message that the domain is not pointing to the correct DNS and it gives me the IP that it is pointing to.

The problem is that now my site is down, I have lost the viral effect and am not earning from it now, has anyone else experienced this problem before when changing your DNS?

Do they have any sort of live support? Maybe a telephone number to call?

namecheap dns changes always happened for me within minutes. never a problem

On shared servers I have run into them giving a different nameservers when I add a new domain.

you can always set your nameservers to the ip.

Namecheap is the worst domain registrar i have ever seen. My site DNS took around 48hrs to propagate on the internet.

My site DNS took around 48hrs to propagate

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You mean to propagate to the dns server your service provider is using

Did you just change your named servers and their IP? as i believe you only needed to change named servers

never used namecheap myself

*zap* said:

You mean to propagate to the dns server your service provider is using

Did you just change your named servers and their IP? as i believe you only needed to change named servers

never used namecheap myself

Click to expand...

I mean to say Nameservers. Once i purchased a domain from Namecheap and Hosting from hostgator. To change nameservers on namecheap took around 48hrs. That was ridiculous.

@gimme4free: Namecheap(poor guyz) needs more time. Please have patience. By patience i mean patieeeennnccceee

It could have been your isp's servers that took so long. Its not always a hosting issue.