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Problem of the slow files upload by users on dedicated server

Discussion in 'Web Hosting' started by JoeHitech, Oct 3, 2013.

  1. JoeHitech

    JoeHitech Newbie

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    Hi

    I have problem of slow files upload by users on my website which is placed on the dedicated server.

    Technical specification of my dedicated server:

    Server (HP ProLiant DL120); CPU (1 x Intel Dual Core E2160), RAM (2GB DDR2); OS (CentOS 6.0 64 bit), Uplink Port Speed (1 x 100 Mbps Full-Duplex); Bandwidth (100 Mbps Unmetered); Network Type (Volume)


    I calculated the time which some type of files needed to upload them on our server and the results are:

    26 minutes for the 168 MB files

    56 minutes for the 350 MB files

    3 hours and 30 minutes for the 1,25 GB files


    It is definitely too long. Above files were uploading by two different users. Below you could find specification of upload speed which was checked on Testmy website for these users who loaded the files:

    User 1 who uploaded the file which had 168 MB:

    Upload :: 513 Kbps 64 kB/s
    gradientgradient Your Speed :: 513 Kbps
    gradientgradient 7% faster than your Host average 481 Kbps
    gradientgradient 48% slower than your city average 985 Kbps

    User 2 who uploaded the files which had 350 MB and 1,25 GB:

    Upload :: 455 Kbps 57 kB/s
    gradientgradient Your Speed :: 455 Kbps
    gradientgradient 14% slower than your Host average 527 Kbps

    Does anyone have any idea what should I do with this kind of problem? I know that the server is not the best, but I think the problem of this slow load the files is elsewhere.
    I would be grateful for any information and any kind of your help.
     
  2. ArmoredMedia

    ArmoredMedia Junior Member

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    Occupation:
    http://travisingram.net/
    Location:
    Washington, U.S
    Home Page:
    Maybe it is just the clients uploading speed? Have you checked your bandwidth limits in one session per file on your dedi? It may be the issue. PM me and I can attempt to try and upload some files and give you a bit of help on this issue.
     
  3. JoeHitech

    JoeHitech Newbie

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    Unfortunately, I can't send to you PM because I am the new one here and BHW forum have restrictions of 15 posts. I still haven't this number of posts. Could you wrote to me on PM as first one? Then I will be able to answer you and send the link

    Thank you for your help.
     
  4. JoeHitech

    JoeHitech Newbie

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    I ask my server provider about it and I get the following information from them:

    Your server has an uplink of 100Mbp/s. This means that you should be
    able to upload with roughly 10 megabytes per second. You can test the
    speed of your own uplink at Speed Test. If the upload speed here
    is lower then your servers, it explains why the uploads takes so long.
     
  5. JoeHitech

    JoeHitech Newbie

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    Yep, that was really stupid from my side, now I see it...thank you mate for your help, now everything is clear for me.

    Cheers