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Plimus approval time?

Discussion in 'BlackHat Lounge' started by myrtlebeachdude, Aug 16, 2009.

  1. myrtlebeachdude

    myrtlebeachdude Registered Member

    Jun 26, 2009
    Likes Received:
    Beach Bum
    It's a sunny day in Myrtle Beach, SC!
    So I purchased CL Bot Pro and some add ons Saturday morning. I have yet to receive a phone call from them to verify the transaction, so its still "pending plimus review". Are they not available on the weekends to call?

    Hopefully they call early monday at latest...I was hoping to have my autoposter saturday morning :(
  2. FastSpring CEO

    FastSpring CEO Newbie

    Feb 3, 2009
    Likes Received:
    Just so you know, FastSpring.com E-Commerce does not do phone verification prior to orders being processed, given how that affects your sales. We have an anti-fraud system that works great despite the fact that we don't bother customers before their order can go through. Also, our support responds to all emails within 12 hours, including on most weekends.

    - Dan
  3. ljacobs

    ljacobs Newbie

    Apr 25, 2009
    Likes Received:
    [FONT=&quot]Hi, Leore from Plimus here.

    I understand it can be frustrating to wait for your order. We do this to ensure that orders are legitimate and although I know it can be frustrating we do this to prevent fraudulent transactions. With that, our system is always being modified to be more accommodating.

    In the meantime, you can also call us to verify your order (we do work 24/7/365). You can call 1-866-312-7733 and talk to one of our customer support representatives to verify your order.

    [FONT=&quot]Regards, Leore[/FONT]