pixel problem
- Thread starter JYB
- Start date
- Nov 22, 2023
- 1,830
- 445
Have you tried creating the dataset and pixels in bm?
ISO Agency
Junior Member
- Jul 9, 2025
- 100
- 21
The first thing you need to make sure is that the account you need to share the pixel belongs to your BM, then you can create a new pixel or share the old pixel partner to the new BM to use and connect with the accounts.
Charlow
Newbie
- Aug 13, 2025
- 3
- 1
that pixel sharing error with new Business Managers sounds frustrating - I’ve heard it can be tricky if the setup isn’t synced right, maybe check permissions again. Old BMs might handle it smoother, but a fresh one should work with proper access - have you tried contacting Meta support yet?
LUCKY AGENCY MEDIA
BANNED - Failed to resolve dispute
- Dec 14, 2022
- 812
- 610
Pixel sharing in new BMs is often limited due to stricter permissions. To fix it, ensure correct partner access setup, assign full pixel permissions in Events Manager, and verify both accounts are properly connected.
Ares Agency Corp
Junior Member
- May 24, 2025
- 106
- 18
LG AGENCY
Banned - Multiple Rules Violations
- Nov 6, 2024
- 219
- 68
Make sure you have “Full control” permission on the Pixel
Go to Business Settings > Data Sources > Pixels
Select the Pixel you want to share → Reassign “Full control” permission to the user or ad account you want to grant permission to.
Go to Business Settings > Data Sources > Pixels
Select the Pixel you want to share → Reassign “Full control” permission to the user or ad account you want to grant permission to.
NoTY5
Regular Member
- Mar 1, 2024
- 328
- 39
Hi there! Pixel sharing errors in new Business Managers are definitely frustrating! This usually happens due to permission settings or verification requirements.
Try this fix: go to Business Settings → "Data Sources" → "Pixels" → select your pixel → "Assign Partners" → make sure the receiving BM has proper verification status. Both BMs need to be verified (green checkmark).
If that doesn't work, try creating the pixel in the original BM first, then share it. New BMs sometimes need 24-48 hours to fully activate all features after verification.
Alternative: use Conversions API setup which often works better than pixel sharing between new BMs. I've seen this resolve 80% of sharing issues.
What specific error message are you getting, and have both Business Managers completed the verification process with documents?
Try this fix: go to Business Settings → "Data Sources" → "Pixels" → select your pixel → "Assign Partners" → make sure the receiving BM has proper verification status. Both BMs need to be verified (green checkmark).
If that doesn't work, try creating the pixel in the original BM first, then share it. New BMs sometimes need 24-48 hours to fully activate all features after verification.
Alternative: use Conversions API setup which often works better than pixel sharing between new BMs. I've seen this resolve 80% of sharing issues.
What specific error message are you getting, and have both Business Managers completed the verification process with documents?
badboylose
Regular Member
- Jul 11, 2024
- 427
- 123
- Jan 7, 2025
- 773
- 311
Why pixel sharing fails on NEW BMs
Meta changed pixel governance to reduce abuse (renting, farming, cloaking, etc.).
In new BMs, Meta enforces:
- Pixel ownership lock
- Limited partner sharing
- Strong dependency on:
- BM age
- Spend history
- Business verification
- Admin trust
So when you see errors like:
- “You don’t have permission to share this pixel”
- Pixel doesn’t appear in partner BM
- Can’t assign pixel to ad account
This is intentional restriction, not a bug.
- May 28, 2019
- 280
- 720